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Palmen Dodge Chrysler Jeep Of Racine
Racine, WI
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,528 reviews
February 20, 2021
I was 500 miles from home on a business trip to Racine. While driving, I experienced a brake line leak. I used 4 bottles of fluid before arriving at the service center. It was the end of the day and the While driving, I experienced a brake line leak. I used 4 bottles of fluid before arriving at the service center. It was the end of the day and the service manager was able get me in the next morning. I was disappointed the manager felt I didn’t know what I was talking about and speculated on a host of problems that might possible. I felt he was adding unnecessary items to my bill. I was disappointed the dealership didn’t stock or could make a simple brake line. This cost me an additional day without a vehicle. Another day at the hotel and postponed my business meeting. I understand a service manager job is busy and can be stressful. Nevertheless, the service manager did not offer any information unless I approached him. The brakes were still soft and faded when I got it back. It was enough to get home, but will need work to get a solid pedal. More
by Charlie
Verified CustomerEmployees Worked With
Wally Clark
February 19, 2021
Called on the phone to see if I could have a test done with my jeep. They said they can do that. Went to drop off my jeep. We agreed with what was going to be tested on my jeep and how. I even signed the with my jeep. They said they can do that. Went to drop off my jeep. We agreed with what was going to be tested on my jeep and how. I even signed the paper with the test description that we agreed on. Received a phone call the next day saying they found the “problem” and did not preform the test. When I asked why the answer I received was they did not have the required set/material to do that test. So I go to pick my jeep up and when I asked why they didn’t do what they said they would they now answered with “it wasn’t necessary”. Well no matter which one was the truth or lie the fact is it wasn’t done. When a customer wants to have something done and you say you can do that..... DO IT. Waste of my MONEY and TIME. No refund or price drop. The guys there couldn’t care less. This is the second time Palmen jeep let me down. I like my Jeep’s but not enough to go back there. More
by Maudenby
Employees Worked With
Service
February 19, 2021
Patti is a great customer service agent. She always keeps us up to date on the status of the service and is nice and very personable. us up to date on the status of the service and is nice and very personable. More
by cakesmithcakes
Employees Worked With
February 18, 2021
Patti Ostegaard always does a great job. Patti Ostegaard always does a great job.Patti Ostegaard always does a great job.Patti Ostegaard always does a great job.Patti Ostegaard always does a great job.Patti always does a great job.Patti Ostegaard always does a great job.Patti Ostegaard always does a great job.Patti Ostegaard always does a great job.Patti Ostegaard always does a great job.Patti Ostegaard always does a great job. More
by kaikazarian
Employees Worked With
February 18, 2021
Called about an issue and after phone conversation I was informed of how to get vehicle to dealership for service and once vehicle was there explained how process worked with a potential warranty issue or i informed of how to get vehicle to dealership for service and once vehicle was there explained how process worked with a potential warranty issue or if I would have to pay out of pocket. Was updated along the way to know the progress and other important details. No complaints about visit at all More
by Sheepdog
Employees Worked With
Wally Clark
February 18, 2021
Thanks for all the help, all! I’d totally recommend you to all my friends and family. Everyone was very helpful throughout the whole research and buying process. to all my friends and family. Everyone was very helpful throughout the whole research and buying process. More
by michaelfuss
February 16, 2021
Amazing service from Nick Barsuli! My family is in a vehicle perfect for us, and are happy to work with Palmen moving forward. Thank you Palmen team. vehicle perfect for us, and are happy to work with Palmen moving forward. Thank you Palmen team. More
by Valdezcontracting
February 15, 2021
Great dealership. Service garage great job. I was able Great dealership. Service garage great job. I was able to make my appointment for a time that suited me. My mechanic did an outstanding job. Great dealership. Service garage great job. I was able to make my appointment for a time that suited me. My mechanic did an outstanding job. More
by susanj.fallon
Employees Worked With
Wally Clark
