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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,528 reviews

February 25, 2021

Fast and friendly. They follow up with us quickly if something related to maintenance or service is deviating from the repair quote. Easy to do business with. More

by tedandlesa831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Amburn, Jim Brinkman, Teddy Hendrix
February 25, 2021

Great people at this dealership. Treated my wife and I like family. They gave my wife and I great deals on our vehicles and made the buying process quick and easy. More

by Dustindenny11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barsuli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
February 24, 2021

I went in for 2 reasons. 1 for a recall on a oil consumption test (absolute disaster) and the other was to check why my brakes were squeaking (4 times I've taken it in since buying the vehicle 12 mo More

by Cwood10491
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wally Clark
Mar 10, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review. All customer input is considered valuable and is greatly appreciated. As stated in my private response on 2/26, I apologize for your frustration regarding the two ongoing issues with your Renegade and will try to help as much as possible. Regarding the brakes, given they were not squeaking on our test drive after this last repair all I can do is offer to have you bring it back in; we can also provide a loaner vehicle if that helps. You can contact Wally to set that up. As for the oil consumption test, I can only say that in my time here it is unprecedented for the manufacturer to expect the customer to pay for anything recall-related and recommend you call Customer Care at (800) 334-9200 to voice your displeasure. Not sure if or what they may do, but hopefully they will offer something to rectify your dissatisfaction. Please feel free to contact me if you have any further questions or concerns about anything above using my contact info below, or by responding privately right here through DealerRater. Thank-you again and have a nice day! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

February 24, 2021

Dealership had a lot of selection for the vehicle we wanted compared to others and easy to work with salesman. Process was quick and clean and we are happy with our purchase. More

by NewCustomer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Pfannenstiel
February 24, 2021

Very helpful, found me the exact vehicle I wanted and completed the sale quickly. Would recommend to anyone looking for a new Jeep Grand Cherokee More

by CMARTIN006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Zeihen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barsuli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Collins, Teddy Hendrix
February 24, 2021

My visit at Palmen in Racine was great. I normally go to Palmen in Kenosha but my last visit there was on a scale from 1 to ten and 1 being the worst then it was a 1. Didn’t know Palmen was here in Ra More

by darronmoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

Great great great great great great great great great great great great great great great great great great great great great great great great great More

by Seanalbrecht30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Collins, Randy Rogers
February 24, 2021

This Dealership located the Wrangler to fit my criteria once it was determined they did not have it on their lot. They were able to procure it and have it ready in 2 days. Calvin McIlwain Rocks! More

by Fire Cracker Red Wrangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin McIlwain
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

My reviews come at a price...you earn them. Palmen of Racine has been very impressive thus far and I expect nothing less when I do business I'm my home town. Keep up the great work! More

by Steve J.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
February 23, 2021

The only complaint I have was the fact that during the entire time I was waiting, none of the staff made any coffee in the pot that was sitting on the counter. Most other dealer service waiting areas off More

by dmickelsen0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
Feb 23, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as all customer input is valuable and openly welcomed. Unfortunately, due to the current Covid-19 safety measures we are unable to offer fresh-brewed coffee in the waiting area at this time. We appreciate your business, patience, and understanding, and will hopefully be able to begin serving coffee again sometime soon. Jim Brinkman Customer Relations Manager Palmen CDJR of Racine

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