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Palmen Dodge Chrysler Jeep Of Racine
Racine, WI
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,528 reviews
March 04, 2021
I presented a Mopar special at time of scheduling services only to receive a call stating that the service was to be done for more than triple the price. I reminded Wally of the special and he said, services only to receive a call stating that the service was to be done for more than triple the price. I reminded Wally of the special and he said, “right, where did you get that thing again.” After speaking with his manager, he came back and told me that he would honor the special but the rotors were going to be an additional 170 a piece. I declined and said I’d be in to pick up my vehicle. I decided to order upgraded rotors and pads from mopar for a fraction of the price that it would have cost me to have them replaced by the service department. And these are upgraded parts. A complete rip off. Brake flush had already been done. You should NOT have performed a brake flush on my car until after you gave me an estimate for the services I actually brought the car in for and AFTER I okayed the services to be done. This seems to have been done intentionally so you could make money off of me any way you could. It seems desperate and unprofessional. Would not recommend Palmen to anyone; even with a mopar special. As a side note, you should train your employees on what Mopar is and the specials they are running. It is extremely unprofessional to be asked where you found a special when the special is from your service and parts division. More
by Carlos Z.
Verified CustomerEmployees Worked With
Wally Clark
March 03, 2021
Just can’t thank them enough for the great service. Ted Hendrix is the finest salesperson i have ever dealt with! Patty O was excellent as well. Thanks again! 😊 Hendrix is the finest salesperson i have ever dealt with! Patty O was excellent as well. Thanks again! 😊 More
by Kfdff
March 03, 2021
Condescending to women. A simple oil change lead to $407 put on the work order! I do not like upselling. I will not be back. Then I was asked to give a 10 on this survey. Unbelievable put on the work order! I do not like upselling. I will not be back. Then I was asked to give a 10 on this survey. Unbelievable More
by Girly
Employees Worked With
Wally Clark
March 02, 2021
They are always courteous and knowledgeable. I've never had to worry about any service work being done properly. I am currently driving my fourth vehicle purchased from Palmen Racine. had to worry about any service work being done properly. I am currently driving my fourth vehicle purchased from Palmen Racine. More
by UNSUBSCRIBE
Employees Worked With
Wally Clark
March 02, 2021
Patti in Service is the best!! Had a problem, she fixed it! No worries when you go to her! Very friendly and gracious. Thank you very much!! it! No worries when you go to her! Very friendly and gracious. Thank you very much!! More
by Jessi.anderson92
Employees Worked With
March 02, 2021
Great job! Done in a timely very professional job clean organized area, the trex is amazing nice job having that on display! Patti is great! organized area, the trex is amazing nice job having that on display! Patti is great! More
by rub1con23
Employees Worked With
March 02, 2021
Always a please doing business with the great people of Palmen Racine. They are the best from parts and service to sales to general management. Palmen Racine. They are the best from parts and service to sales to general management. More
by leewoelbing
Employees Worked With
Other Employees :
Steve in finance, Mark Amburn, Teddy Hendrix
March 02, 2021
My experience with Patti was excellent she made my appointment and day of service with a happy go lucky aditude . I was in and out with in a hour like I was told thank you for the great service experi appointment and day of service with a happy go lucky aditude . I was in and out with in a hour like I was told thank you for the great service experience. More
by michael.collova
Employees Worked With
March 01, 2021
I received a notice of Chrysler about unnecessary power train control module reprogramming and Wally help me set up a convenient appointment and when I came in he was friendly courteous and professional. train control module reprogramming and Wally help me set up a convenient appointment and when I came in he was friendly courteous and professional. More
by JBLocal
Employees Worked With
Wally Clark
March 01, 2021
Awesome dealership a d people from the GM to the sales staff tdepartment parts and service dept. Payment always treats me like I am somebody staff tdepartment parts and service dept. Payment always treats me like I am somebody More
by leewoelbing
Employees Worked With
Other Employees :
Steve in finance, Mark Amburn, Teddy Hendrix
