Palmen Dodge Chrysler Jeep Of Racine
Racine, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Service was good overall however i had to keep my truck there one more day because they did not insulate the front doors properly. This led me to keep their rental truck an extra day. As i was backing up i there one more day because they did not insulate the front doors properly. This led me to keep their rental truck an extra day. As i was backing up into my driveway i hit the mirror on my brick wall because the mirror was longer than mine. I broke the mirror thus needing to pay almost $500 for a replacement. Yes i hit the mirror however if the work was done properly on that Friday I would not have had their truck on Saturday thus never breaking their mirror. More
The guy in the service desk was rude to my wife i called the day before and was told we could take the car without an appointment to fix a tire and he didn’t want to take it the day before and was told we could take the car without an appointment to fix a tire and he didn’t want to take it More
I went there to look at a Jeep Wrangler. Customer service was awesome (worked with Calvin and Teddy), and I didn’t feel pressured to buy the vehicle at all. Highly recommend. Ralph was awesome (worked with Calvin and Teddy), and I didn’t feel pressured to buy the vehicle at all. Highly recommend. Ralph More
Great experience! Jason was an excellent salesman. He was helpful, knowledgeable and kind. He helped me get exactly what I was looking for. I would definitely go to them again. helpful, knowledgeable and kind. He helped me get exactly what I was looking for. I would definitely go to them again. More
Patti is very helpful in setting up service and rides .Gave us 10% off coupon. Always cheerful and knowledgeable. Also very satisfied with all the work done on our Jeep. .Gave us 10% off coupon. Always cheerful and knowledgeable. Also very satisfied with all the work done on our Jeep. More
My Wrangler had the check engine light on and I scheduled an appt within the week. The only day open was Fri morning and I always schedule my appointments with service advisor Patti Ostergaard when available an appt within the week. The only day open was Fri morning and I always schedule my appointments with service advisor Patti Ostergaard when available. She is wonderful to work with and appreciate her communication with the mechanic. I had a faulty thermostat and they got everything fixed within that day. I appreciate all the hard work since I live in Franklin and have to travel for work. I know my Wrangler was serviced excellent and appreciate the discount with the coupon. I only service my Wrangler with you guys. More
Thank you Vince very your great customer services you was awesome to work with and I will most definitely be telling people to set up a appointment with you. awesome to work with and I will most definitely be telling people to set up a appointment with you. More
GREAT service and friendly staff. Wally or Patti usually waits on us. Both are Excellent. We wouldn't think of going anywhere else to buy or service our Jeep. waits on us. Both are Excellent. We wouldn't think of going anywhere else to buy or service our Jeep. More
Just surprised that an oil change takes 1-1/2 hours? No wash no rotation...just the first oil change on my new truck at the dealership hope it was just a fluke! wash no rotation...just the first oil change on my new truck at the dealership hope it was just a fluke! More
I can say out of all the people I have had to deal with at this place Timothy and Wally have been the only two who have actually made the visit worth it. All my questions are answered with details and I’m at this place Timothy and Wally have been the only two who have actually made the visit worth it. All my questions are answered with details and I’m never left unsure of what is being done to my car. Although my car was washed here and must’ve not been dried properly because upon pick up you could see water droplets that dried on all my windows and side mirrors. Over all I recommend these 2 people. More