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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,528 reviews

March 27, 2021

I feel service and people have improved greatly. Patty Jo is the best person to deal with. I was in and out in a hour for my oil change More

by texdiedrich9325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

My experience getting an oil change the same day I scheduled it was great. Staff was professional and on time. I greatly appreciate the great work! More

by aesommer3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
March 26, 2021

People very helpful and very knowledgeable. Everything was done in a timely matter as well. I enjoyed my experience with Palmer Dodge motors and look forward to doing business again. Thankyou Timothy Del More

by ZIGAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Delord
March 26, 2021

I have always been happy with the service I get here. They have taken care of any issues that I have had. I have had all my service done here More

by EGRIFFIN5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
March 25, 2021

Thought it was an okay place but playing phone tag and not getting calls returned from service writer or service manager is unacceptable. That's my review. This dealership is no better than Griffin Dodge More

by dp14282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timothy Delord
Apr 12, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as all customer feedback is helpful. As stated in my private response on 4/8, I apologize that you feel your recent experience was less than satisfactory and will gladly look into things further if I can get more information from you. Unfortunately, DealerRater only provides us with the screen name you provided - "dp14282" - and I am unable to link that to any recent customer/vehicle visits. If you would like to provide me with the full customer name and make & model of your vehicle, I can look into things and get back to you. You can provide that info either by responding privately here on DealerRater, or by using my direct contact info below. Thank-you again. Your cooperation, patience, and understanding is greatly appreciated. Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8:00am-6:00pm

March 25, 2021

Overall I had a great experience from making appointment to final check out, the staff is friendly and I highly recommend Palmer Racine for Jeep service! More

by nicolaiorno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

I visited Palmen Dodge on Hwy 20 on March 24, 2021, and the customer service wqs great! The lady who handled my 2017 Dodge Charger oil change and tire rotation check in was great! The time that I had to wa More

by Nicole Egerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

It was a pleasure to work with Vince. He took the time to explain the features of several models to make sure I went home happy. When Vince was helping other customers Teddy stepped in to answer question More

by Erika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Gedgaudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
March 25, 2021

This dealership is always clean and the employees are extremely accommodating, polite, caring, friendly and attentive. We were provided outstanding service and I was highly satisfied with the visit. More

by amanda.sharrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
March 25, 2021

NEVER had a problem going to this dealership... professional all the way around. Will definitely be back for more business with them. Why can’t all dealerships work like Palmen!?! More

by D5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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