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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,528 reviews

March 31, 2021

Thank you very much you have very good service and the people that work over there they are realy nice workers I recommend them thank you More

by Juan6170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Caretta, Timothy Delord
March 30, 2021

Quick service in and out in no time friendly staff Wally does an excellent job he’s a credit to Palmen entire staff is friendly and helpful More

by michaelducharme319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
March 30, 2021

Very happy with the service that was provided. Patti wrote the job up and called with the diagnosis. She told us when the work would be finished and it was. We are glad to have our Jeep back in action. More

by gringer7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

Always a pleasure to deal with Palmen and particularly Patti in service! I always come away confident that to hings were done well and I know they stand behind their work. More

by thegoedlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Muchas gracias por todas sus atenciones, son muy amables y muy atentos todos los empleados, la agencia siempre está muy limpia y ordenado. Muchas gracias. More

by Yamille Neder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Left message to schedule an appointment, my call was never returned. Showed up 15 prior to my appointment time (1:30) and was scolded for being there too early and during their lunch hour...even though More

by aoviedo91
Recommend Dealer
No
Employees Worked With
Patti Ostergaard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as we consider all customer input helpful and valuable. I am sorry you left here with a bad taste in your mouth from this experience, but it is my understanding that you and your advisor have spoken, worked the misunderstanding out, and everything is now fine again. We appreciate your patience & understanding, and the opportunity you have provided for us to mend the relationship and regain your trust. Thank-you again, and have a nice day! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8:00am-6:00pm

March 29, 2021

Patti Jo was amazing! I had an oil change gone wrong done by Woodman’s (never again). Patti called me first thing in the morning to discuss my situation. She kept in tough throughout the day and emailed me p More

by Sch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Patty does a great job! She goes out of her way to be customer focused. This continued focus by Patty keeps me coming back to Palmen. Patty’s approach should be benchmarked and applied to the whole dep More

by NATE.BURGERS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Berlin, Wally Clark
March 29, 2021

I Was at Palmen for maintenance, oil change. It was done efficiently and timely. Patti was attentive to detail and had a car wash also. More

by jacknrose79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Left to much residual oil, dripping out under panel. Also had a broken fog lamp after service. Discovered the next day and I figured it wouldn’t pay to come and mention anything. Wouldhave been nice for the More

by Jerbeav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
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