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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,528 reviews

April 02, 2021

Salesman were very friendly and knowledgeable didn’t try sell something that I wasn’t interested in took I wanted n a vehicle and a deal was made!! More

by Gschwartziii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Larsen, Chuck Schovain
April 01, 2021

The lady I worked with was very rude. Acted as if I couldn’t comprehend because I asked her what exactly was the recall on my vehicle. I will never come here again. More

by Tstory99
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patti Ostergaard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as we value all customer input. I attempted to reach out to you on 4/1, when we originally received the review, and apologize that you left here feeling this way. Additionally, I spoke to your advisor, who also apologizes but does not recall anything that she felt would have given you this impression. If you have the time, I would appreciate it if you could contact me to provide more specific details as I would definitely like to regain your trust in our service department. You can reach me using my direct contact info below or by privately responding here on DealerRater. Thank-you again and have a nice day! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

April 01, 2021

Patti is fabulous... always friendly, helpful and knowledgeable. Wally is also very good although I have not seen him the last few times my car was in for service. More

by Faye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Clark
April 01, 2021

Very happy with Palmen. Vince Gedgaudas was my salesman .He answered all my questions & found the truck I wanted. He was very knowledgeable about everything on the truck. I will buy from Palmen again. More

by larryo7540
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Gedgaudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve , Jim Brinkman
April 01, 2021

Great service,great communication called and communicated to me about everything,friendly, fixed everything all in one day will return if I have any other problems More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
April 01, 2021

Palmen Jeep always provides the best service. Patti is an outstanding service technician who takes care of all my needs and is very proactive in reaching out More

by chk262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

I have been buying vehicles from this dealership since 1991. I am satisfied with the service and will buy my next vehicle here, again. I trust Patti in the service depth. And Tom Berlin in sales. More

by susanbalcerek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Berlin
April 01, 2021

Bought a 2021 Ram 1500 “ Built to Serve” special edition. The team was easy to work with and very fair. Patrick was great to work with, finance individual made things simple, and the car wash team did a grea More

by Dustin K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
March 31, 2021

Easy scheduling and got the work done quickly!! Wally was great at communicating and followed up after service. Highly recommended to anyone in the Racine area More

by Jeeper18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
March 31, 2021

I really like the dealership, except that the service takes so long. I had an oil change, filter changed and tire rotation. It took one hour and forty five minutes. I made an appointment, but wasn't exp More

by Tderby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
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