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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,528 reviews

April 14, 2021

Great salesman, really take the time to help find what I was looking for and easy to work with. Second car from him and hopefully more to come More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Rogers
April 13, 2021

Patti was wonderful once again taking getting my car in and taking care of the problem. The extended warranty didn’t cover the problem so it was expensive to have it done there but Patti was terrific!! More

by Guyskido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

Service is always good. Always get in on time & it usually takes about the amount of time they tell me. I’m very happy with the service I get there. More

by larryo7540
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Brinkman
April 13, 2021

This process took a-little longer than planned because of it being a Saturday and financing also they took alittle while to find the vehicle we wanted but over all great experience More

by Amjzd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wampole
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Berlin, Jessica Spencer
April 13, 2021

Wally was great! I mixed up my appt time but he was still able to help me. The pricing was very fair also! Scheduling the appt was somewhat difficult as the service center was busy. More

by kutz.lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
April 13, 2021

Came in for issue with 2019 RAM, left with a 2021. Was quick and prompt. Overall good experience. Word word word word word word word. More

by Davidstrabel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Schovain
April 13, 2021

Very professional service rep and did the work in a timely manner. Patti was very knowledgeable. The schuttle person Gordy was very pleasant and friendly. More

by Lindaroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

I brought my car in for an unexplained noise and they found the problem quickly and resolved it. No charge as I was under warranty. Very pleased. More

by scoates25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
April 13, 2021

Service personnel are very friendly and knowledgeable. The service facility is near and accessible. The service building is clean and updated and offers free WiFi and phone charge. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
April 13, 2021

Wally just seems to be lacking in customer service skills completely. I dread having to bring my vehicle in for service because of him. The lacking service department is the only reason why I would not want More

by Paty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patti Ostergaard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Clark
Apr 28, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as all customer input is considered valuable. I tried reaching out to you with alternative appointment/advisor options when we originally received this on 4/14, but received no response. If you would like to discuss anything further, please feel free to contact me directly, either privately here on DealerRater or using my contact information below. Please know that we appreciate your business and would like the opportunity to restore your trust in Palmen. Thank-you for your time and have a nice day! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

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