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Palmen Dodge Chrysler Jeep Of Racine
Racine, WI
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,528 reviews
Verified Customer
May 11, 2021
This establishment is in one word shady. I came in for a software update and after driving out of the parking lot had my check engine light come on. I immediately returned and was told I needed a $600 repai software update and after driving out of the parking lot had my check engine light come on. I immediately returned and was told I needed a $600 repair after being told my car had nothing wrong with it 5 minutes before. The mechanic informed me that I could have hit a bird or rock when he was the one who drove it to the interstate. My mechanic told me the louver Palmen mechanic broke simply slides up and out and did not need to be broken and taped inside of my front grill. This mechanic needs additional training and a dose of honesty when dealing with people in the public. He should be required to reimburse me for the repairs I need and the cost associated with them. Patti called me on the 5th and told me a manager would be in touch. Still waiting... More
by Jodilaw67
May 11, 2021
Vince was absolutely awesome, very informative and really made my car buying experience enjoyable. I’ll be recommending him to my peers/colleagues, Palmen is lucky to have Vince, the overall service from you made my car buying experience enjoyable. I’ll be recommending him to my peers/colleagues, Palmen is lucky to have Vince, the overall service from your team was outstanding. Thank you! More
by Aaron Bradshaw
May 11, 2021
Got me in for appointment within few days, Problem was diagnosed and fixed within a couple hours. Jeep is not 3 years old so issue was under warranty diagnosed and fixed within a couple hours. Jeep is not 3 years old so issue was under warranty More
by jessica.strini
Employees Worked With
Wally Clark
May 11, 2021
Hi I was please with my complete service appointment. Wally Clark was a very professional and I know it's not always fun working on Saturday mornings so thank you Wally Clark was a very professional and I know it's not always fun working on Saturday mornings so thank you More
by arahsuaw
Employees Worked With
Wally Clark
May 11, 2021
Purchased a vehicle elsewhere and took it into this dealership to get it looked at and a couple things fixed. Wanted this to be my go to shop for my vehicle which it wont be after working with the serv dealership to get it looked at and a couple things fixed. Wanted this to be my go to shop for my vehicle which it wont be after working with the service department. Kept getting told more and more needed to be done with the vehicle I just purchased when the issues they told me didn’t exist prior to bringing it in. Then was told it was good to go but when I paid and picked up same issue I brought it in for was there. After much run around and being told I needed to spend another $1.2K I spoke with service manager and suddenly everything was magically fixed. Service manager was great, service advisor was not. More
by Spiritsparks
May 10, 2021
Wally and the service team were great to work with! I had coolant issues with my new Ram. The service team provided shuttle service and a loaner vehicle since parts needed to be ordered. coolant issues with my new Ram. The service team provided shuttle service and a loaner vehicle since parts needed to be ordered. More
by Brad
Employees Worked With
Wally Clark
May 10, 2021
I was 10 minutes late and they didn’t care they’re very nice and they explain everything about the Oil change thank you for everything nice and they explain everything about the Oil change thank you for everything More
by PINA2107
Employees Worked With
Other Employees :
Jim Brinkman, John Caretta, Timothy Delord, Wally Clark
May 08, 2021
Very satisfied, Patty in service was awesome as always (some of your other advisers could learn a few things from her). Not happy with quality of vehicle. (some of your other advisers could learn a few things from her). Not happy with quality of vehicle. More
by Snoburi
Employees Worked With
