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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,528 reviews

May 15, 2021

Very professional sale representative that didn’t try to upsell us on something we didn’t want and was very flexible to find us the vehicle we wanted. More

by joshua.heritz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Barsuli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Amburn
May 14, 2021

Vince is literally the greatest. I will get every car I need from him as long as he is working here. 11/10 service, response time, etc. THANK YOU! More

by briannaboebel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Gedgaudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
May 14, 2021

Patti in the service department went above and beyond to help me. Truly amazing service!! I was in a real bind and was stressed out, but she calmly helped me with my situation communicating every step of t More

by jimmysels19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Zeihen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Amburn, Teddy Hendrix
May 14, 2021

Patti is always friendly and listens to your questions. Answers them and makes sure you understand the service that will be performed. Patti in the Service Dept. is truly amazing. I’m sure she More

by Alfa3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Car was in for a recall, asked them to look at tracking while they had it on lift. They said they could do this but it was a $150 inspection fee. They already had the car jacked up and easy access to evalu More

by Ya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Caretta
May 28, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to send this review. We appreciate all customer feedback and consider it very useful. As stated in my initial private response on 5/14, I would like to look into this further but unfortunately DealerRater only provides us with your screen name - "Ya" - which I am unable to link to any recent service visits. If you would like to provide the full name and make & model of vehicle the visit was done under I will gladly look into things and get back to you. You can respond here privately on DealerRater or by using my direct contact info below. Thank you again and have a nice day. Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

May 13, 2021

Always a good experience with this dealership. Fast, friendly and helpful. Chuck and Matt were both a pleasure to work with. We left without any questions or concerns. More

by Mvandenlangenberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Schovain
May 13, 2021

I asked them to see if the software on my computer module was up to date, they wanted to do a full fledge inspection, I confirmed I only wanted what I asked for yet it turns out they do as they wish, a quick More

by RB1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timothy Delord
May 13, 2021

mediocre service/ bad communication/ not very informative not really interested in the service performed. Lack of judgement on consumer needs. Need more relatable salesman and personnel More

by mach1cb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Gastaldi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barsuli
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Great team!! I was treated so well and love my new truck! I will highly recommend anyone who is looking to purchase a vehicle .. awesome care and help! More

by Kirch0927
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin McIlwain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Everyone was very helpful, patient, and informative. I never felt pressured to move forward before I was ready. I enjoyed my experience and love my new Jeep Wrangler. More

by Megan Salinas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Schovain, Teddy Hendrix
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