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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,528 reviews

May 19, 2021

Timothy was very courteous and explained the results of diagnostic error codes. Upon return to get my vehicle, Timothy was thorough and concise of the cause and remedy taken to resolve the problem. More

by MeandtheWife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
May 19, 2021

Chuck Schovain was a huge help. I have leased several cars from him and he has always been very professional and helpful. Thank you very much, Chuck! More

by ROSSETTO.REGINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schovain
May 19, 2021

Whatever issues that you are having with you vehicle, Palmen is the place that can satisfy your needs. They are very punctual and very professional and I would never ask for better service managers or te More

by Mike Mayfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Caretta, Timothy Delord
May 19, 2021

I needed to drop Jeep Grand Cherokee off earlier at 7:45am than scheduled 9am appointment so I could get to work. Tim made it appear it was an inconvenience to him. Said I needed to let them know bef More

by John3174
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timothy Delord
May 20, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review as well as our other private correspondences. All customer feedback is welcome and appreciated. I definitely apologize that you were made to feel you were an inconvenience, given we should always do our best to not only accommodate our customers' busy schedules, but make them feel valued as well. The advisor has been spoken to about this by the service manager and it should never happen again. Thank-you again for your input, patience, understanding, and cooperation! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

May 18, 2021

Always a pleasure doing business with Tim and Mark. No pressure sales and always willing to go the extra mile to make sure we are satisfied. More

by dkerr1170
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Krikau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Amburn
May 18, 2021

Great experience. Quick in and out and provided good knowledgeable advice and recommendations. Service center and waiting lounge were clean. Wally provided quick information on prices for service which More

by doug.forton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
May 18, 2021

Very helpful sales people. My salesman Patrick went above and beyond to help me get into my Wrangler. I will definitely be referring my friends to come and check you guys out. More

by brad_da_man1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Wickert
May 17, 2021

Better service center than Antioch Jeep. I felt like the wait was normal and my time was valuable and got me in & out. A+. Could use some free snacks. More

by ricardog0913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

Great to work with had no issues with getting everything set up from the test drive to the financing. Drove the vehicle off the lot in less then 2 hours. More

by mhoppenstedt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Gedgaudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Tatro, Teddy Hendrix
May 16, 2021

Great service from Sergio thank you I’m please to purchase a vehicle from here really good service and also very patient with being able to fly from New York I highly recommend this dealership More

by Courtney.pattersonfgnyllc
Recommend Dealer
Yes
Employees Worked With
Sergio Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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