Palmen Dodge Chrysler Jeep Of Racine

Swift Service to correct issue Tim was excellent to work with and made sure I was taken care of in an extremely timely manner! I will absolutely be a repeat customer. Brenton Tim was excellent to work with and made sure I was taken care of in an extremely timely manner! I will absolutely be a repeat customer. Brenton More

Great experience You will not regret or be disappointed in choosing to purchase your next vehicle from this dealership. The vehicle selection and attention to detail b You will not regret or be disappointed in choosing to purchase your next vehicle from this dealership. The vehicle selection and attention to detail by my sales person Tim Kirkau was awesome. TIm made the entire purchasing process very comfortable and clear. More

Shifter service It appears to be a common problem, so they had to order parts and come back another day, but the personnel involved were very nice. Thank you It appears to be a common problem, so they had to order parts and come back another day, but the personnel involved were very nice. Thank you More

Excellent service Quick and easy to get in and out, job done in a timely manner. Simple and understandable language. So that I could understand what need to be done. Quick and easy to get in and out, job done in a timely manner. Simple and understandable language. So that I could understand what need to be done. More

Indifferent to my being there Service (recall items) seems to have been completed and on time. But when I showed up to drop my vehicle off, it seemed like I was creating a problem Service (recall items) seems to have been completed and on time. But when I showed up to drop my vehicle off, it seemed like I was creating a problem by dropping it off over the lunch hour instead of in the evening. I mentioned that I happened to be in the area, it was more convenient for me to drop it off then, no response from the lady checking me in. And when I looked up the phone number, I called the "service" number. Was then asked to press "0" for sales "1" for service etc. I called the service number on the website, why not right into service? Not a big deal, so I pressed the number for service. I then went to the main switch board, not service. Receptionist asked me who I was trying to reach, told her service and I was finally connected to service. Was it a big deal? No. But was it efficient and did it make any sense? Nope. More

Tires for the Dodge Wonderful service! Even washed the vehicle when done. Service Desk Woman was very helpful as was the Cashier. I also was extremely impressed with Wonderful service! Even washed the vehicle when done. Service Desk Woman was very helpful as was the Cashier. I also was extremely impressed with the Courtesy Car drivers. Thanks! More

Second time in 2 years My second time in two years dealing with Palmen. Sales staff has been great, service department could use some better customer service but I’ll give t My second time in two years dealing with Palmen. Sales staff has been great, service department could use some better customer service but I’ll give them another chance only because of the sales staff. More

Excellent customer service The only service rep I will work with is Patti. She does an amazing job and really is an invaluable resource for your dealership!! Her reputation is The only service rep I will work with is Patti. She does an amazing job and really is an invaluable resource for your dealership!! Her reputation is sterling ... most people I know will only work with Patti. That says a lot for her integrity and her customer service skills. More

Great People Great Value Excellent Service My overall experience was excellent, The people and the service went beyond 5 star. I would recommend this dealership to anyone looking for an outstan My overall experience was excellent, The people and the service went beyond 5 star. I would recommend this dealership to anyone looking for an outstanding experience! More

Happy with the professional service Bought a brand new car. Engine light came on. The dealer got me a brand new engine with warranty. They were professional and helped me throughout the Bought a brand new car. Engine light came on. The dealer got me a brand new engine with warranty. They were professional and helped me throughout the entire process. They also gave me a loaner at no cost to drive while my vehicle is being fixed. More