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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,529 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,529 reviews

October 29, 2019

Scam or incompetence Initially had my Jeep towed in because it wouldn’t start and was overheating. They charged me 1200+ to replace radiator clamp, fill coolant, oil chan More

by sean.gorall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wally
Nov 20, 2019 -

Palmen Dodge Chrysler Jeep Of Racine responded

Mr. Gorall, Thank-you for your input. This issue has been escalated to our Service Manager and, if not already, someone should be reaching out to you very shortly. We appreciate your patience and understanding in the meantime. Sincerely, Jim Brinkman Customer Relations Manager Palmen CDJR of Racine (262) 504-1451 jbrinkman@palmen.com

Aug 30, 2021 -

sean.gorall responded

Almost 2 years later and I have not received any calls, emails, or voicemails regarding this. These attempts to make it look like this dealership cares and is being attentive is all smoke and mirrors.

October 26, 2019

Good customer service The man I worked with was very nice but I was almost there for two hours just for an oil change; wasn’t aware they’d be doing an inspection too. The f More

by Ctheisen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
October 25, 2019

New car purchase My husband and I were looking for a specific vehicle. Although it wasn’t at this dealership, within 10 minutes Bob found one for us. We were able to c More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Zeihen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
October 25, 2019

Oil change Prompt and attentive service. Easy in/easy out. Comfortable waiting area. Appreciate the driving service, so you don’t have to worry about the weather More

by KHEMMIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Berlin
October 25, 2019

I have been going to Palm and for years so is my family they I had just bought a beautiful jeep wrangler that I absolutely love as well as for my daughter that is now 18 her first car that she owns I wouldn’t g More

by SHERRIPILLIZZI1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Gedgaudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
October 25, 2019

Very very satisfied Always very thorough in their service advise and estimates of services required or recommended. Car arrives within the estimated time quoted, clean, More

by JAYNK8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Brinkman
October 25, 2019

New car buyer The salesperson was very helpful and made it very easy to understand the terms. Explanation of the financials were not brutal as I hate car shopping More

by JUDYWICHTOSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Zeihen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hendrix
October 24, 2019

Quick and Easy - No BS! Teddy H and his team are great. Worked with his Sales guy Tom who was also a breeze to work with. Second new vehicle I bought from Palmen Racine and w More

by JENSTYLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Berlin, Teddy Hendrix
October 24, 2019

New vehicle purchased Very pleased with the friendly customer service provided by Randy . He was knowledgeable regarding my vehicle and took the time to review all of the More

by Gordy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rogers
October 23, 2019

Scheduling I had no problem with the service at all. Everything was ok at that time. The issue was to schedule an appointment. I called 4 times and all were busy More

by CHRISTIAN ROSSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Brinkman
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