Palmen Dodge Chrysler Jeep Of Racine

Best care anywhere Great place to purchase a vehicle and service is outstanding. the employees are the best in the business. Also very convenient. All in all............ Great place to purchase a vehicle and service is outstanding. the employees are the best in the business. Also very convenient. All in all............the best. More

Outstanding service above and beyond what was expected! Tim and John went above and beyond expectations to help me with my vehicle problem. I’m so happy with the results! I’ll be using Palmen Motors for a Tim and John went above and beyond expectations to help me with my vehicle problem. I’m so happy with the results! I’ll be using Palmen Motors for all future automotive needs! More

Lackluster Meh... the car is fixed which i guess was the whole point, but every other place I’ve had the jeeps I’ve owned have at least topped off fluids like wi Meh... the car is fixed which i guess was the whole point, but every other place I’ve had the jeeps I’ve owned have at least topped off fluids like windshield washer fluid. I realize the weather wasn’t great, but every other dealership I’ve worked with had at least washed the car. I know the weather wasn’t the best, but come on, do you sell a new car without washing it, and tell the customer it was simply because it had snowed the day before? Also I’m guessing the free inspection wasn’t done, because nobody asked me where the socket to get the custom wheels off was. Additionally I know the brakes need to be done, so I know nobody even took a look. Super disappointed. Also when I showed up for my appointment, the service writer told me that I was in the wrong line and I had to wait to see a different service writer. That was quite weird, what if I didn’t make the appointment with you, I can’t check in with you? For spending nearly $40k on a Jeep I expected the service to be much better. If I wanted crummy service I would have bought a crappy Kia. More

Wow, what an amazing experience! Are you looking for amazing customer service and the best deal possible? If so, this is the place to go! I did not feel pressured into purchasing a ne Are you looking for amazing customer service and the best deal possible? If so, this is the place to go! I did not feel pressured into purchasing a new vehicle and all of my questions were answered up front. From the salesman, to the Sales Manager, to the General Manager, to the Finance Manager, each individual made me feel like I was family. They took the time to listen to my concerns and put my mind at ease. Palmen makes car buying easy and fun! Who knew that was even possible!? More

Excellent service in a timely fashion The price quoted and expected delivery time for the completed work are accurate. Fixing it correctly the first time is also important. Palman in Racin The price quoted and expected delivery time for the completed work are accurate. Fixing it correctly the first time is also important. Palman in Racine continues to do all three whenever I have had my vans serviced. Thank you. I appreciate your efforts More

Best buying experience ever. The sales team was very helpful in finding exactly what I was looking for in a Pacifica mini van. The leasing process was quick and easy. The salesper The sales team was very helpful in finding exactly what I was looking for in a Pacifica mini van. The leasing process was quick and easy. The salesperson took his time in explaining all the features and helped set up some of the options. I was very satisfied with the experience. Many thanks. More

Oil change They were at lunch when i came in. My vehicle was worked on right after lunch was over and i was on my way in a short time after lunch. They were at lunch when i came in. My vehicle was worked on right after lunch was over and i was on my way in a short time after lunch. More

Great staff. My salesman Vince was very personable and knowledgeable about the Jeep I was looking at. Him and Teddy made the experience easy and enjoyable. I love My salesman Vince was very personable and knowledgeable about the Jeep I was looking at. Him and Teddy made the experience easy and enjoyable. I love the Jeep. More

Customer Service is First-Rate I went to Palmer twice actually within a 5 month span. I totalled the car I orginally bought and when I came back to get a new vehicle, Matt and Steve I went to Palmer twice actually within a 5 month span. I totalled the car I orginally bought and when I came back to get a new vehicle, Matt and Steve made an unfortunate ordeal seamless - from helping me with paperwork for the guarantees and Gap insurance on the previous car to getting me into a new car that I was happy with quickly and painlessly. They were prompt in respinding to any questions I had after. Steve provided me with paperwork I needed for my insurance claim in a more than tinely manner. Matt made sure I had everything I needed for my car and ensured I got a 2nd key to a car that only had one quickly and at no cost to myself. Their customer service is unlike any I have ever seen at a car dealership. I never felt pressured to buy anything. They simply supported me and ensured I knew all my options (even when I told Steve to just guve me the best warranty on the car because I obviously needed it, he still wanted to make sure I knew all of the plans and what I would be getting for my money instead of just claiming the sale and moving on). They two men are upstanding associates that don't make you feel like a sale to be made. I really appreciated my interactions with them and we will be going back when I get my husband his new truck as well. As long as these two men work for Palmer, they have us as customers. More