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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,736 Reviews

2,736 Reviews of Palmen Buick GMC - Service Center

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March 03, 2023

Good experience. Tim explained everything ahead of time giving me options. The work was done quickly and properly. Would go here again. More

by Bueller67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Tim Hoffmann always treats us very well and does a great job for us. Tim is the main reason we come to Palmen for service. More

by Strutzb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Very friendly professional staff excellent waiting room, Fast service, cashier in front knowledgeable and pleasant. More

by debislandgirl19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

It took them 3 weeks and 4 different trips back to the dealer to fix the issues with a truck I bought from them. I would never do business with Palmen ever again. More

by EKNIEST23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
March 02, 2023

It was OK for what it was what I went through for was an oil change. One guy to talk to took a long time when there was other guys that could’ve helped out but I had to wait for him. More

by james2859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Excellent customer service! Jason Garon took care of all our needs for servicing our truck. Got everything done under budget and within a reasonable time. Within a day! Very ple More

by A Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Clean, polite, timely, and honorable. I was able to come in earlier than my appointment time. More

by Sheena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Resendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
Feb 27, 2023 -

Sheena responded

Knowledgeable staff and friendly. Very clean facility

February 27, 2023

The people at palmen very friendly. The service was don properly and efficiently. They addressed all my concerns. More

by Fsavaglio54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
February 26, 2023

Great people to work with. Very professional, and they didn’t even try to sell me something I didn’t need… More

by mwdoerr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Jeff in the service area really help and explain what was getting done really looking forward to coming back More

by Yesenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
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