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Palmen Buick GMC - Service Center

Kenosha, WI

4.5
2,841 Reviews

2,841 Reviews of Palmen Buick GMC - Service Center

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February 10, 2024

He usually is good probably he was busy but I wish they would wash my car like the other cars More

by ANGEGELY2003
Recommend Dealer
Yes
Employees Worked With
Jason Garon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
February 09, 2024

Tim Hoffmann is an excellent service writer. He is friendly, thorough and respectful of any requests that you have.He is the reason that we drive from Racine to have our service done in Kenosha More

by Strutzb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

As always, the job was completed on time, and the car came back, cleaned outside, and in, very happy with what I had done. More

by Wilson
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
February 09, 2024

I was told at first the money I paid for diagnosing the car would be deducted off the price of the repair and then I was also told that aftermarket parts were more expensive then factory regular parts and More

by loudtj
Recommend Dealer
No
Employees Worked With
Tim Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
February 08, 2024

Love the dealership, Tim and Ben are awsome to deal with and treat me like family. More

by Accord
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
February 08, 2024

2 Took 2 hours for oil change and tire rotation To long Wait 2 hours More

by Tnt05
Recommend Dealer
No
Employees Worked With
Tim Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
February 08, 2024

2 1/2 hour wait for oil change and tire rotation 2 1/2 wait for oil change More

by Tnt05
Recommend Dealer
No
Employees Worked With
Tim Hoffman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
February 08, 2024

Prompt service and they do a terrific job. Dan First is very good service manager. More

by dsheen
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
February 08, 2024

Palmen is always friendly and quick. Jason knows what he's talking about and is very good at explaining what he did and why. It is never a bad experience there More

by Ken-Wayne8
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
February 08, 2024

Jason was amazing as always. The service tech was great. Everything was done to specs. More

by Eddiegmc11
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
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