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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,733 Reviews

2,733 Reviews of Palmen Buick GMC - Service Center

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March 18, 2024

Quick and professional service. Friendly quick and professional service, problem was diagnosed and fixed promptly. More

by jrose3333
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
March 17, 2024

My service writer was away from his spot when I arrived. It took approximately 10 minutes before another service representative would help. Other than that everything was good. More

by Dtg55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

Was all good. My concerns regarding the brake issues were addresed and fixed. Very happy with the service. More

by Fsavaglio54
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
March 17, 2024

Nice people, I found multiple issues with my brand new GMC truck when I got it home that should have been caught by the dealer prior to delivery.. The service department and parts department personnel are More

by elkhunters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Tomasello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Gomez, Jimmie Johnson
March 15, 2024

Fair, honest. As long as Jason is there we will not go anywhere else Amazing More

by Twhite
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
March 14, 2024

The appointment was easy to make. Tim was thorough in discussing the service. He clearly is an asset to The Palmen Service department More

by Janice
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
March 14, 2024

Simple, straightforward service with great communication. Tim was quick to answer any questions and address concerns. More

by Embee
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
March 11, 2024

Always the best service. I always see Tim because I know when I come in that my car is going to get the best care when it's in his hands. More

by KEV1331
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
March 10, 2024

Palmen ha great service department. I always trust I will be well taken care of there. More

by Dhelmke
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
March 10, 2024

I always treated very kindly, and courteously. Whom ever cleaned my car went above and beyond and did a great job. Thank you! More

by jcajb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Garon
Mar 10, 2024 -

jcajb4 responded

Thank you for taking car of my car for all these years.

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