Palmen Buick GMC - Service Center

A little disappointed- I had to wait 1 1/2 hours for an oil change oil change More

My service representative Tim was very responsive and professional and I was very happy with the customer service area professional and I was very happy with the customer service area More

Palmen was fair and reasonable with their service. They identified a safety issue, worked with me to get it repaired, and were quick and efficient with the work. I trust Jason to look out for my Jeep They identified a safety issue, worked with me to get it repaired, and were quick and efficient with the work. I trust Jason to look out for my Jeep and I trust Palmen to do exceptional work. More

Car was serviced in a timely manner. Checked items I asked them to. Everyone was courteous. Checked items I asked them to. Everyone was courteous. More

Prices are quit high. Tim was going to charge me 428.00 for a heat shield. I picked it up for 69.00 dollars Tim was going to charge me 428.00 for a heat shield. I picked it up for 69.00 dollars More

Went in for an airbag recall and an emissions test. They replaced air bag and then told me I would have to cone back for the emissions test because they had to disconnect the battery. When I asked why They replaced air bag and then told me I would have to cone back for the emissions test because they had to disconnect the battery. When I asked why they didn't do the emissions test first they looked at me dumbfounded. Thanks Palmen, now I have to make another trip in. My time is valuable but it didn't seem to be any concern. Stupidity at its finest! More

Came in spent $200 dollars on a problem that is not fixed and now I’m just out of $200 and now I’m just out of $200 More

Jason kept me informed with . what was going on with my needed repairs. I always feel comfortable with bringing my car to your dealership even though I live in Racine. Appreciate what was going on with my needed repairs. I always feel comfortable with bringing my car to your dealership even though I live in Racine. Appreciated being picked up to get my car. More

Job well done. Fixed my issue on time and at quoted price. Very smooth transaction. Fixed my issue on time and at quoted price. Very smooth transaction. More

Outstanding salesman, Dan Salsbary. Tim Hoffman, my customer Service representative always does his best always. Tim Hoffman, my customer Service representative always does his best always. More