Palmen Buick GMC - Service Center

always great service basic oil change and rotation. they always provide great and friendly service for any service required. will always return for all our service needs. basic oil change and rotation. they always provide great and friendly service for any service required. will always return for all our service needs. the service staff is always friendly and happy. More

Great Service I went in for an oil change a day ahead of what was scheduled. Oops. The guys in service didn’t make a big deal about the mistake, and they fit me rig I went in for an oil change a day ahead of what was scheduled. Oops. The guys in service didn’t make a big deal about the mistake, and they fit me right into the schedule. Great service! Thank you. More

Totally awesome!! The service staff has always been amazing to me when I come. I can always get a loaner car too with no problems!! My son wanted be to keep my recent The service staff has always been amazing to me when I come. I can always get a loaner car too with no problems!! My son wanted be to keep my recent loans car: GMC Denali pick up truck. Thank you!! More

Maintenance I came in for undercoating on my car and to add a decorative pin stripe to it. I had the pin stripe on my other car and I like the way it distinguish I came in for undercoating on my car and to add a decorative pin stripe to it. I had the pin stripe on my other car and I like the way it distinguishes the car so I want it on this one also. More

HAD A GOOD SERVICE REP. THE SERVICE REP. UNDERSTOOD WHAT I NEEDED AND DID WHAT HAD TO BE DONE. I HAD WORKED WITH TIM BEFORE AND ALLWAYS HAD A GOOD JOB . THE SERVICE REP. UNDERSTOOD WHAT I NEEDED AND DID WHAT HAD TO BE DONE. I HAD WORKED WITH TIM BEFORE AND ALLWAYS HAD A GOOD JOB . More

Less than acceptable I had an appointment for an oil change and tire rotation on Wednesday for 2 pm. I left my job early and got there about 1:50pm. Check in was quick and I had an appointment for an oil change and tire rotation on Wednesday for 2 pm. I left my job early and got there about 1:50pm. Check in was quick and I went to the waiting room. About 3:15 I went back to the service department and was told my car was next to be out up. I had to leave to meet a school bus and I left with the service and was told I could come back anytime just call. I called on Friday and spoke to Jeff and was told they were “booked” all day and there were no appointments on Saturday either. I was not happy as “I had an appointment too three days earlier that was not met.” Jeff apologized numerous times but I had to continue to push until he finally said to come in on Saturday at 11:30. I was there and all was done in 37 minutes. More

Oil change, tire rotation and changing wiper blades Service took longer than usual because they had to buy a set of wiper blades from another GM dealer. The parts dept sold the last set when they were t Service took longer than usual because they had to buy a set of wiper blades from another GM dealer. The parts dept sold the last set when they were told to hold them. More

Great service visit Kevin Phillips was great as always. He went above and beyond by calling me before I came to an appointment to let me know they were busy. We resched Kevin Phillips was great as always. He went above and beyond by calling me before I came to an appointment to let me know they were busy. We rescheduled and I was in and out quickly. Great idea and above and beyond. More

Excellent!! Tim provided excellent customer service. He was very helpful and gave the best quote in new tires I ever had in years! My search was over once he ran Tim provided excellent customer service. He was very helpful and gave the best quote in new tires I ever had in years! My search was over once he ran some numbers for me. More

Excellent service It took a really long time for oil change but we didn’t have appointment and customer service excellent - I will always go to palmen It took a really long time for oil change but we didn’t have appointment and customer service excellent - I will always go to palmen More