Palmen Buick GMC - Service Center

Thanks Tim!! Excellent service, caring and professional staff. In time and on budget. Always a pleasure calling and scheduling appointments, ready to work with m Excellent service, caring and professional staff. In time and on budget. Always a pleasure calling and scheduling appointments, ready to work with my hectic schedule!! More

Regular Maintenance Excellent Service, had oil change, tires rotated a filter changed and all checked over, was done in about an hour and even got a car wash! Excellent Service, had oil change, tires rotated a filter changed and all checked over, was done in about an hour and even got a car wash! More

A dealership I can Trust I travel for my job and so if I am gone and my wife experiences a vehicle problem oi there is routine maintenance to be done on the vehicles I know I I travel for my job and so if I am gone and my wife experiences a vehicle problem oi there is routine maintenance to be done on the vehicles I know I can trust our Service manager, Tim Hoffman to watch out for us. Tim always makes sure that my wife knows what he is going to do on the vehicle and explains any questions she has. After the service he takes the time to go over the work completes and makes sure that she feels comfortable that there are no issues with the vehicle. More

Friendly and Courteous I brought my truck in for oil change and alignment. Both of those were taken care of as well as tire rotation that was pointed out to me was due for m I brought my truck in for oil change and alignment. Both of those were taken care of as well as tire rotation that was pointed out to me was due for my truck by my Service Manger, Tim Hoffman. the work was done in the time stated to me when I checked in. At the completion of the service Tim went over the work completed and then also showed me where they checked for other issues and found none. It is always a pleasure to walk into the Service area and be greeted by the smiles and be recognized by name, not just from Tim but from all the service managers Jason, Kevin and Jeff. Great team. More

Pleasant Experience Kevin made sure I was informed on the process. Pleasant experience dealing with warranty work done to my vehicle. He made sure I had contact info if I Kevin made sure I was informed on the process. Pleasant experience dealing with warranty work done to my vehicle. He made sure I had contact info if I had any questions and made sure I was provided a courtesy vehicle while it was being done. More

Excellent Service It is always a pleasure bringing my vehicle into Palmen. Always very pleasant and professional. I have been leasing and servicing all my vehicles fr It is always a pleasure bringing my vehicle into Palmen. Always very pleasant and professional. I have been leasing and servicing all my vehicles from Palmen for a number of years. Definitely recommend this dealership! More

Always go above and beyone No one likes emergency car repairs, but Palmen makes it much less painful. Kevin in the Service Department works to find the most cost effective solu No one likes emergency car repairs, but Palmen makes it much less painful. Kevin in the Service Department works to find the most cost effective solution and helps makes the repair time less stressful for me. More

Kevin Phillips was great, very professional & friendly. Kevin did a great job of getting me processed quickly, & getting my vehicle into service for the oil change & cooling sys. flush. He was very professi Kevin did a great job of getting me processed quickly, & getting my vehicle into service for the oil change & cooling sys. flush. He was very professional & friendly. The only negative thing I would mention was a disparity between the price I was initialy quoted for the cooling system flush, & the final price I was charged. Initial quote I was given over the phone for the flush was $40 - $60, & final cost was $158 (tax incl.). More

Service visit I was late for my appointment. I called ahead and they were still able to fit me in. The service was very good. The staff was excellent and very cour I was late for my appointment. I called ahead and they were still able to fit me in. The service was very good. The staff was excellent and very courteous. More

Came in for an oil change Came in for oil change and when checking out I noticed that the rubber door trim of my drivers side door was torn open. Yes it was somewhat worn but Came in for oil change and when checking out I noticed that the rubber door trim of my drivers side door was torn open. Yes it was somewhat worn but not torn. My service guy seemed as if it didn't matter. More