Palmen Buick GMC - Service Center

Great as always. Tim Hoffman does an excellent job helping me maintain my vehicle. I am very happy with the service department. Tim is friendly and helpful! If I hav Tim Hoffman does an excellent job helping me maintain my vehicle. I am very happy with the service department. Tim is friendly and helpful! If I have an emergency need Tim always gets me an appointment ASAP. More

Excellent, professional Excellent service , your best interest always at the forefront! No pressure! Very knowledgeable, explains thoroughly the reason, result and expense Excellent service , your best interest always at the forefront! No pressure! Very knowledgeable, explains thoroughly the reason, result and expense for the service due soon you completely understand! More

Excellent Quick service and the personel friendly. Had the oil changed and tires rotated , went shopping next door and the car was ready when I got back about 4 Quick service and the personel friendly. Had the oil changed and tires rotated , went shopping next door and the car was ready when I got back about 45 minutes later. More

Jeff, my service rep, took very good care of me. As I said, Jeff, my service rep, took very good care of me. He explained taught me how to use my remote start, which I didn't know I had! He also to As I said, Jeff, my service rep, took very good care of me. He explained taught me how to use my remote start, which I didn't know I had! He also told me what was going to be done at my appointment and how long it would take. More

A pleasure to deal with. My advisor was knowledgeable and friendly. He got me a good deal on new tires. Everything was completed and on time as promised. I've sworn off dealer My advisor was knowledgeable and friendly. He got me a good deal on new tires. Everything was completed and on time as promised. I've sworn off dealerships in the past, since I've been dealing with Palmen i,ve had nothing but positive experiences. More

TRANSMISSION RREPLACED Palmen replaced our transmission on our Escalade with 55,000 miles at no charge. They have been truly accommodating with every service issue on numer Palmen replaced our transmission on our Escalade with 55,000 miles at no charge. They have been truly accommodating with every service issue on numerous cars over the years. They do outstanding work and put the customer first. I have primarily dealt with Jason on service issues. He's a car guy and understands what we need when we explain the problem. Dan and Ralph have ALWAYS been supportive of helping me and my wife. More

No complaints Everyone at Palmen is always friendly, helpful and punctual. I never have an issue when I take my car in for maintenance work! The workers are always Everyone at Palmen is always friendly, helpful and punctual. I never have an issue when I take my car in for maintenance work! The workers are always willing to go above and beyond to make appointments a pleasant experience-whether that be answering questions or washing my car without request. I would definitely recommend Palmen Buick! More

'NO COMPLAINTS' KEVIN PHILLIPS ALWAYS TAKES CARE OF MY SERVICE APPOINTMENTS FOR ME . GETS ME IN AND OUT WITH PROBLEMS THANKS KEVIN ALWAYS ENJOY WORKING WITH YOU. KEVIN PHILLIPS ALWAYS TAKES CARE OF MY SERVICE APPOINTMENTS FOR ME . GETS ME IN AND OUT WITH PROBLEMS THANKS KEVIN ALWAYS ENJOY WORKING WITH YOU. More

Fabulous service experience I needed an oil change and tire rotation and there was a recall service due on my vehicle. I wanted to get in early wait for my vehicle and get out qu I needed an oil change and tire rotation and there was a recall service due on my vehicle. I wanted to get in early wait for my vehicle and get out quickly so I could get to work. Everything worked out well. More

Overpriced Recently I took my car in for a "check engine light". The mechanic scanned the code and suggested a fuel injector cleaning. They did the work but I Recently I took my car in for a "check engine light". The mechanic scanned the code and suggested a fuel injector cleaning. They did the work but I noticed I was billed an extra $130 for diagnosis. Usually this is free or deducted for the work. Of course the manager just supported the service technician. I must look elsewhere for more honest dealers. More