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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,494 Reviews

2,494 Reviews of Palmen Buick GMC - Service Center

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July 11, 2018

Service visit I was late for my appointment. I called ahead and they were still able to fit me in. The service was very good. The staff was excellent and very cour More

by MAEHANDY37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
July 11, 2018

Came in for an oil change Came in for oil change and when checking out I noticed that the rubber door trim of my drivers side door was torn open. Yes it was somewhat worn but More

by BGBLAQ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
July 10, 2018

Great service manager Kevin made the experience very positive he gave me a nice loaner and made sure my vehicle received excellent service he makes this dealership one that More

by GARYCHARLESWIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Phillips
July 06, 2018

First oil change on my new 2018 Buick Regal I was able to get an appointment within a couple of days of my call and time that fit my schedule. Service folks were welcoming, polite and efficient More

by KDOSEMAGEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2018

Oil Change Very efficient and great customer service. Will continue to use and will definitely recommend to others. Nice waiting are. Washes behicle as part o More

by TUFFYGIRL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Phillips
July 05, 2018

Excellent Service, Fast and Friendly This was my first Service on my New truck. My Service Advisor Jeff Nagy was waiting for me when I arrived and New exactly what I wanted. What a surp More

by KARTERDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hogan, Jeff Nagy, Jodi Foote, Scott - aka 'Mac' Macdougall
July 04, 2018

Horrible customer service If you want to spend $850 to have nothing fixed on your car, Palmen Buick GMC Cadillac is the place for you. I brought my car in on 6/18 because I was More

by kmccormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan First
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
July 03, 2018

Flat tire and 3 worn tires. Tim Hoffman (service consultant) provided a set of reasonably priced tires. Tim is always friendly and professional and it is a pleasure to work with More

by MERCKELW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2018

#1 service in wisconsin The moment you pull up and walk through the service doors they are friendly willing to help. Everything went smooth and easy Tim Hoffman. Got me in a More

by JMCKNIGHT802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kia
June 28, 2018

Got new tire. Great help and speedy service. I had a flat tire returning from doctor visit. GMC Roadside service arrived in 45 minutes and changed my tire. I drove to Palmen and they took my ca More

by CJHOGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.