Palmen Buick GMC - Service Center

Excellence As always Tim was "on the mark" when it came to taking care of our GMC Terrain and the required service. Can't top excellence! JoAnn and Paul As always Tim was "on the mark" when it came to taking care of our GMC Terrain and the required service. Can't top excellence! JoAnn and Paul More

Always Awesome! I have to say that the gentlemen that run the service department are awesome! Quick and super nice. Tim was great and very helpful. He was great and s I have to say that the gentlemen that run the service department are awesome! Quick and super nice. Tim was great and very helpful. He was great and super helpful. I love bringing my vehicle in for service. I know I will have great service and it will be done right. Thanks Tim and team!! More

Great Experience Tim is a real asset to the Palmen dealership. Friendly and knowledgeable. Great customer service is delivered each and every time I've had maintenance Tim is a real asset to the Palmen dealership. Friendly and knowledgeable. Great customer service is delivered each and every time I've had maintenance completed on my vehicle. More

great service! Jason always takes care of us and our vehicles.Most of the time,I wait for the service on my cars but I had a doctors appointment in a few hours so in Jason always takes care of us and our vehicles.Most of the time,I wait for the service on my cars but I had a doctors appointment in a few hours so in a few minutes Jason got me a loaner and I was on my way. More

Oil change Had a oil change, no problems. Tim was very helpful with all my questions. Tim let me know about a couple items on my GMC that I should take care next Had a oil change, no problems. Tim was very helpful with all my questions. Tim let me know about a couple items on my GMC that I should take care next time. More

Oil change Great service from Tim. Was able to get me in quickly and had my car ready for me when I came to pick it up. Great service from Tim. Was able to get me in quickly and had my car ready for me when I came to pick it up. More

Power steering software recall Very quick service, received free wash and safety inspection. I was very satisfied with the experience, as I always have been with this dealership. Very quick service, received free wash and safety inspection. I was very satisfied with the experience, as I always have been with this dealership. Would recommend for service.. More

great service My service representative (Tim Hoffman) is always very professional and thorough. I am more than happy with the service I receive at Palmen Buick GMC My service representative (Tim Hoffman) is always very professional and thorough. I am more than happy with the service I receive at Palmen Buick GMC More

Flat that could not be repaired Drove in, asked for assistance, greeted warmly and informed tire could not be fixed. They had to order one like it, so I was given a loaner courtesy Drove in, asked for assistance, greeted warmly and informed tire could not be fixed. They had to order one like it, so I was given a loaner courtesy car just like mine! Familiarity for me wa good! Got my car back in time promised and my warrantee (purchased additionally for such repairs but in regular warranty) paid off! $0! More

Satisfaction Realized Following a mishap I had with my Buick, I took the car back to Palmen for checkup and repair. I had Tim Hoffman’s card from my initial contact with P Following a mishap I had with my Buick, I took the car back to Palmen for checkup and repair. I had Tim Hoffman’s card from my initial contact with Palmen and called him to schedule a service call. Tim was courteous, responsive to my concerns and attentive. I am impressed with his pleasant professionalism and the quick response to get my vehicle in order again. I also was impressed with the cleanliness of the service area, the restroom and customer lounge. More