2,602 Reviews of Palmen Buick GMC - Service Center
Aftermath Tim Hoffman handled everything for us after my wife was run off the road. He worked diligently to get us the best deals for fixing the car. We receive Tim Hoffman handled everything for us after my wife was run off the road. He worked diligently to get us the best deals for fixing the car. We received the car back in about a week and a half, and everything looks and runs great. More
Great Service I've been coming here for yrs and they've always been nothing but very kind. I was in and out in less then an hour I've been coming here for yrs and they've always been nothing but very kind. I was in and out in less then an hour More
Oil change tire rotation Great service. I was in and out quickly and the staff treated me great! I was also impressed with the cleanliness of the entire facility. Great service. I was in and out quickly and the staff treated me great! I was also impressed with the cleanliness of the entire facility. More
Ticking sound While driving home, I could hear a noise coming from my engine. Calling Jeff Nagy, he said to bring my car in. Not only was the alternator replaced bu While driving home, I could hear a noise coming from my engine. Calling Jeff Nagy, he said to bring my car in. Not only was the alternator replaced but so were several belts that needed to be replaced immediately. An inspection was completed and several items needed attention in the future. Those items were listed with the cost which was very helpful. Prices were reasonable. More
Most recent visit These are awesome individuals who care about customer service and the best possible outcome. Very willing to help! More than courteous every time I ha These are awesome individuals who care about customer service and the best possible outcome. Very willing to help! More than courteous every time I have to go there. More
oil change/tire rotation I was greeted as soon as I entered. The workers were very pleasant and I didn't have long to wait. After my car was done, I was given my papers and to I was greeted as soon as I entered. The workers were very pleasant and I didn't have long to wait. After my car was done, I was given my papers and told "no charge." YAY! More
Service was completed in a timely manner Staff are friendly and helpful and service is excellent. I have never had a bad experience in the many years I have been taking my vehicles to Palmen Staff are friendly and helpful and service is excellent. I have never had a bad experience in the many years I have been taking my vehicles to Palmen GMC More
So easy The service department is so easy to deal with. I trust them totally, never over sell We always get an appointment when we want it The service department is so easy to deal with. I trust them totally, never over sell We always get an appointment when we want it More
Good experience Explained details that are needed for future work. Tim gave me as many discounts as he could with changes and way to save money on future work. Explained details that are needed for future work. Tim gave me as many discounts as he could with changes and way to save money on future work. More
REPAIR SERVICE I was informed by service that they had accidentally broken a part during a routing maintenance visit and would have to replace it free of charge. Wh I was informed by service that they had accidentally broken a part during a routing maintenance visit and would have to replace it free of charge. When I received my notice in the mail that the ordered part had arrived, I called service and they got me in right away and took care of the replacement as promised...free of charge. I really appreciate your service advisor Jason Garon....takes great care of my issues and is always a pleasure to work with. More