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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,526 Reviews

2,526 Reviews of Palmen Buick GMC - Service Center

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October 23, 2018

HAD A GOOD SERVICE REP. THE SERVICE REP. UNDERSTOOD WHAT I NEEDED AND DID WHAT HAD TO BE DONE. I HAD WORKED WITH TIM BEFORE AND ALLWAYS HAD A GOOD JOB . More

by LAHR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2018

Less than acceptable I had an appointment for an oil change and tire rotation on Wednesday for 2 pm. I left my job early and got there about 1:50pm. Check in was quick and More

by KMEEHANSR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
October 18, 2018

Oil change, tire rotation and changing wiper blades Service took longer than usual because they had to buy a set of wiper blades from another GM dealer. The parts dept sold the last set when they were t More

by DBARTON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

Great service visit Kevin Phillips was great as always. He went above and beyond by calling me before I came to an appointment to let me know they were busy. We resched More

by jack carran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Phillips
October 17, 2018

Excellent!! Tim provided excellent customer service. He was very helpful and gave the best quote in new tires I ever had in years! My search was over once he ran More

by GMC Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2018

Excellent service It took a really long time for oil change but we didn’t have appointment and customer service excellent - I will always go to palmen More

by Home@123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Phillips
October 15, 2018

Great Tim Hoffman is always helpful Tim always provide good customer service when I come in for service. Dan is a great sales person. He keeps me informed of deals. Jodi is also very he More

by NATALIEDUNN299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jodi Foote
October 11, 2018

excellent service, i have dealt with palmen for 20 years and never had a problem. jason garon is my go to guy. very helpful. i own 3 cadillacs and get a lot of great More

by KBASONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott - aka 'Mac' Macdougall
October 09, 2018

AWD Service AWD Part installed as needed. Was disappointed that outer gauges had analog lights and middle gauges had LED lights so that outer gauges were very di More

by MARYBOS41
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2018

Service on 2015 truck Tim and Scott always treat me with respect and curtsey. This is the only dealership I've ever been treated this well. Great job to all. More

by GEORGE-WALSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott - aka 'Mac' Macdougall
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