2,526 Reviews of Palmen Buick GMC - Service Center
Oil change Great service from Tim. Was able to get me in quickly and had my car ready for me when I came to pick it up. Great service from Tim. Was able to get me in quickly and had my car ready for me when I came to pick it up. More
Power steering software recall Very quick service, received free wash and safety inspection. I was very satisfied with the experience, as I always have been with this dealership. Very quick service, received free wash and safety inspection. I was very satisfied with the experience, as I always have been with this dealership. Would recommend for service.. More
great service My service representative (Tim Hoffman) is always very professional and thorough. I am more than happy with the service I receive at Palmen Buick GMC My service representative (Tim Hoffman) is always very professional and thorough. I am more than happy with the service I receive at Palmen Buick GMC More
Flat that could not be repaired Drove in, asked for assistance, greeted warmly and informed tire could not be fixed. They had to order one like it, so I was given a loaner courtesy Drove in, asked for assistance, greeted warmly and informed tire could not be fixed. They had to order one like it, so I was given a loaner courtesy car just like mine! Familiarity for me wa good! Got my car back in time promised and my warrantee (purchased additionally for such repairs but in regular warranty) paid off! $0! More
Satisfaction Realized Following a mishap I had with my Buick, I took the car back to Palmen for checkup and repair. I had Tim Hoffman’s card from my initial contact with P Following a mishap I had with my Buick, I took the car back to Palmen for checkup and repair. I had Tim Hoffman’s card from my initial contact with Palmen and called him to schedule a service call. Tim was courteous, responsive to my concerns and attentive. I am impressed with his pleasant professionalism and the quick response to get my vehicle in order again. I also was impressed with the cleanliness of the service area, the restroom and customer lounge. More
Great as always. Tim Hoffman does an excellent job helping me maintain my vehicle. I am very happy with the service department. Tim is friendly and helpful! If I hav Tim Hoffman does an excellent job helping me maintain my vehicle. I am very happy with the service department. Tim is friendly and helpful! If I have an emergency need Tim always gets me an appointment ASAP. More
Excellent, professional Excellent service , your best interest always at the forefront! No pressure! Very knowledgeable, explains thoroughly the reason, result and expense Excellent service , your best interest always at the forefront! No pressure! Very knowledgeable, explains thoroughly the reason, result and expense for the service due soon you completely understand! More
Excellent Quick service and the personel friendly. Had the oil changed and tires rotated , went shopping next door and the car was ready when I got back about 4 Quick service and the personel friendly. Had the oil changed and tires rotated , went shopping next door and the car was ready when I got back about 45 minutes later. More
Jeff, my service rep, took very good care of me. As I said, Jeff, my service rep, took very good care of me. He explained taught me how to use my remote start, which I didn't know I had! He also to As I said, Jeff, my service rep, took very good care of me. He explained taught me how to use my remote start, which I didn't know I had! He also told me what was going to be done at my appointment and how long it would take. More
A pleasure to deal with. My advisor was knowledgeable and friendly. He got me a good deal on new tires. Everything was completed and on time as promised. I've sworn off dealer My advisor was knowledgeable and friendly. He got me a good deal on new tires. Everything was completed and on time as promised. I've sworn off dealerships in the past, since I've been dealing with Palmen i,ve had nothing but positive experiences. More