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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,526 Reviews

2,526 Reviews of Palmen Buick GMC - Service Center

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November 19, 2018

Oil change Great service from Tim. Was able to get me in quickly and had my car ready for me when I came to pick it up. More

by JON.VITKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2018

Power steering software recall Very quick service, received free wash and safety inspection. I was very satisfied with the experience, as I always have been with this dealership. More

by Joe L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2018

great service My service representative (Tim Hoffman) is always very professional and thorough. I am more than happy with the service I receive at Palmen Buick GMC More

by JNOWAK747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2018

Flat that could not be repaired Drove in, asked for assistance, greeted warmly and informed tire could not be fixed. They had to order one like it, so I was given a loaner courtesy More

by RONTRACY47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2018

Satisfaction Realized Following a mishap I had with my Buick, I took the car back to Palmen for checkup and repair. I had Tim Hoffman’s card from my initial contact with P More

by Buick3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont remember name of salesman who sold the car to me two years ago, but he was very personable,nor name of mechanic who worked on the car. He seemed eager to explain the work that was required and I was grateful for that too!
November 14, 2018

Great as always. Tim Hoffman does an excellent job helping me maintain my vehicle. I am very happy with the service department. Tim is friendly and helpful! If I hav More

by badelsen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

Excellent, professional Excellent service , your best interest always at the forefront! No pressure! Very knowledgeable, explains thoroughly the reason, result and expense More

by LBBASKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

Excellent Quick service and the personel friendly. Had the oil changed and tires rotated , went shopping next door and the car was ready when I got back about 4 More

by 68CHEVYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2018

Jeff, my service rep, took very good care of me. As I said, Jeff, my service rep, took very good care of me. He explained taught me how to use my remote start, which I didn't know I had! He also to More

by DLWELL9245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy, Gene Tellez
November 12, 2018

A pleasure to deal with. My advisor was knowledgeable and friendly. He got me a good deal on new tires. Everything was completed and on time as promised. I've sworn off dealer More

by RROWLEY51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy, Jodi Foote
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