Palmen Buick GMC - Service Center

Oil change Came in for an oil change and also recieved a complimentary car wash. Car looks and runs great! The wait time to decide my vehicle after they called Came in for an oil change and also recieved a complimentary car wash. Car looks and runs great! The wait time to decide my vehicle after they called me to pick it up, was at least half an hour. Other than that, great service. More

Great service Tim did a great job helping me. He mad a point to educate me on the product I was buying and make sure I got the best price. Tim did a great job helping me. He mad a point to educate me on the product I was buying and make sure I got the best price. More

Service on 2015 Yukon Handled everything in a timely and professional manner. I would recommend them if you need service for your vehicle. Thank you for your customer servi Handled everything in a timely and professional manner. I would recommend them if you need service for your vehicle. Thank you for your customer service. More

Excellent service advisor The service department always takes great care of my family’s vehicles and my trucks. The service advisor Jason Garon always lets us know the best opt The service department always takes great care of my family’s vehicles and my trucks. The service advisor Jason Garon always lets us know the best options with fixing and maintaining are vehicles. More

Routine service visit Jason's attentiveness to the customer's needs is always awesome. The service area is a clean and friendly environment. If your consultant is not rea Jason's attentiveness to the customer's needs is always awesome. The service area is a clean and friendly environment. If your consultant is not readily available, another will page them and/or get your process started. More

Smooth Very detailed explanation of repairs. The process is so smooth! I will be back again when I need any type of service! Thanks Palmen and Kevin! Very detailed explanation of repairs. The process is so smooth! I will be back again when I need any type of service! Thanks Palmen and Kevin! More

Great Service Keeps Me Coming Back Jason goes above and beyond to make sure that my vehicle is maintained without it being an inconvenience to me and my family! Great job! Jason goes above and beyond to make sure that my vehicle is maintained without it being an inconvenience to me and my family! Great job! More

Oil change on my ram 3500 Guys did a great job, they took the time to hear my concerns and completed the job on time and to my satisfaction. Thank you for taking care of my t Guys did a great job, they took the time to hear my concerns and completed the job on time and to my satisfaction. Thank you for taking care of my truck. More

Service for recall work I dropped my car off To take care of some recall work. A courtesy car was provided and I was on my way to work in no time. Always friendly and courteo I dropped my car off To take care of some recall work. A courtesy car was provided and I was on my way to work in no time. Always friendly and courteous without trying to sell me add on work. More

Left me wondering My wife brought her Buick Lacrosse (which we purchased from Palmen) because the system that connects to your phone has NEVER worked. They charged her My wife brought her Buick Lacrosse (which we purchased from Palmen) because the system that connects to your phone has NEVER worked. They charged her $139 to put on the analyzer, only to tell her it would cost another $185 to replace the "bluetooth antenna", and possibly another $595 to replace the VCIM (Vehicle Communications Interface Module). Additionally, her trunk will not stay closed (technician states it's a known problem). States it would be another $147 to replace corroded switch. These are known Buick defects. Why are customers being made to pay to correct these types of issues? More