Palmen Buick GMC - Service Center

Excellent Customer Service Tim provides exceptional customer service every time I am in the Service Center. He ensures I have transportation if needed and keeps me abreast on th Tim provides exceptional customer service every time I am in the Service Center. He ensures I have transportation if needed and keeps me abreast on the status of my vehicle. More

Efficient I always feel that when I call they are very efficient and get me in at a timely matter. Jason Takes the time to explain things to me I apprecia I always feel that when I call they are very efficient and get me in at a timely matter. Jason Takes the time to explain things to me I appreciate it very much ! More

Routine oil change Great service team!! Knowledgeable service writers and excellent techs. These folks are the reason ALL of my service needs have been here since 2002. Great service team!! Knowledgeable service writers and excellent techs. These folks are the reason ALL of my service needs have been here since 2002. Can’t say enough good about these guys. More

Service fantastic, Buick not so much. At @65k miles 2 fuel injectors for about $1000 and problem still not fixed. Palmen has been great with loaner car while trying to resolve issue but c At @65k miles 2 fuel injectors for about $1000 and problem still not fixed. Palmen has been great with loaner car while trying to resolve issue but come on GM, I wouldn’t expect such expensive repairs at this low mileage. Considering selling and going back to German make once we diagnose the issue. Very dissatisfied. More

Great experience for oil change Service advisors were friendly and curious. Oil change was completed quickly for a reasonable price. Bonus was included car wash. Will definitely have Service advisors were friendly and curious. Oil change was completed quickly for a reasonable price. Bonus was included car wash. Will definitely have an oil change done at Palmen GMC again. More

Good job Dan First and his team did an excellent job. I had an oil change a tire rotation and a car wash all witch were done in a timely manor. Dan First and his team did an excellent job. I had an oil change a tire rotation and a car wash all witch were done in a timely manor. More

Great service. Service was done well and quickly. Tim is very knowledgeable and courteous. Will definitely continue to use for future service. Thank you very much fo Service was done well and quickly. Tim is very knowledgeable and courteous. Will definitely continue to use for future service. Thank you very much for a good experience. More

Excellent service! Excellent service and friendly staff. We enjoy our Cadillac and the service at Palmen!! Yes I recommend Palmen Cadillac for their wonderful customer s Excellent service and friendly staff. We enjoy our Cadillac and the service at Palmen!! Yes I recommend Palmen Cadillac for their wonderful customer service! Well done all! More

Great personal service Every time I need a service, Kevin is always available. He takes the time to find an appointment that work around my schedule. I am always happy when Every time I need a service, Kevin is always available. He takes the time to find an appointment that work around my schedule. I am always happy when I leave. Kevin is always right on top of things and remembers things we talk about. It makes me feel like he really cares. Thanks so much! More

Outstanding Service Jason is very helpful and great at communicating updates of the service(s) being done along with when the work will be done. Palmen is my go to servic Jason is very helpful and great at communicating updates of the service(s) being done along with when the work will be done. Palmen is my go to service place because of Jason. More