Palmen Buick GMC - Service Center

Lack of communication The only complaint I have is that there should of been better communication on keeping us informed on what was going on with our Saturn. The only complaint I have is that there should of been better communication on keeping us informed on what was going on with our Saturn. More

Great customer service all around the board The reason for my rating is for the fact, since I had my Buick Regal they did superb work on my vehicle all the time... The reason for my rating is for the fact, since I had my Buick Regal they did superb work on my vehicle all the time... More

Great service Honest assessments of work to be done and what is required Price is as quoted and delivered on time Courtesy vehicle was provided as requested Honest assessments of work to be done and what is required Price is as quoted and delivered on time Courtesy vehicle was provided as requested More

Cares about customer needs. Jason was amazing. He was upfront about delta due backlogs in major repairs and provided stays on my Cadillac weekly. He went above and beyond to en Jason was amazing. He was upfront about delta due backlogs in major repairs and provided stays on my Cadillac weekly. He went above and beyond to ensure all issues were fixed on my vehicle. More

Customer service I rated Palmen a 5 star for excellent because their service and employees were great.They helped me with a lot regarding an issue with my vehicle.They I rated Palmen a 5 star for excellent because their service and employees were great.They helped me with a lot regarding an issue with my vehicle.They also gave me a rental while my car was being worked on.That was a major plus!I would definitely recommend taking your vehicle to Palmen.You will be very satisfied!!! More

Routine Service Oil Change Excellent service, friendly staff, Appointment was timely and car was washed when done. Waiting area very comfortable for waiting!! Great user friendl Excellent service, friendly staff, Appointment was timely and car was washed when done. Waiting area very comfortable for waiting!! Great user friendly and convenient online appointment ability More

Excellent The reason I travel from Mundelein is because of Jeff Nagy. I bought the Buick from you because I new Jeff would service me well. I met Jeff at his pr The reason I travel from Mundelein is because of Jeff Nagy. I bought the Buick from you because I new Jeff would service me well. I met Jeff at his preview place of employment. However I find your over all staff very courteous More

Fast efficient service Jason is straight forward a person who you can trust to give you the best way to take care of your investment. Answers all questions without making yo Jason is straight forward a person who you can trust to give you the best way to take care of your investment. Answers all questions without making you feel inadequate. More

Oil Change I am always grateful for the courteous and efficient service I receive whenever i bring my car in for service. Tim Hoffman takes good care of my need I am always grateful for the courteous and efficient service I receive whenever i bring my car in for service. Tim Hoffman takes good care of my needs for my car. More

Regularly Scheduled Service Love coming here......was in & out quickly. The guys in the Service Center are top notch. Will always come here for my vehicle needs in the future. Love coming here......was in & out quickly. The guys in the Service Center are top notch. Will always come here for my vehicle needs in the future. More