Palmen Buick GMC - Service Center

Great service I’ve always found the service to be very good at Palmen. It’s too early for me to vouch for the quality of the service work performed on this particu I’ve always found the service to be very good at Palmen. It’s too early for me to vouch for the quality of the service work performed on this particular visit, although I am disappointed that my vehicle has needed the suspension replaced on three of the four wheels at less than 67,000 miles. Going forward, this vehicle will need to be near maintenance free (excluding routine maintenance) for me to consider buying another Cadillac. More

Professional, friendly service staff. Have taken my Buick Encore to other service center because of location but always come back to Palmen. It’s worth the few extra miles to deal with a p Have taken my Buick Encore to other service center because of location but always come back to Palmen. It’s worth the few extra miles to deal with a professional staff that knows what they’re doing. More

Fast and clear communication. Great customer service. I needed service for my vehicle. Upon arrival i was promptly greeted and taken care of. All the potential costs were explained to me and after a bit o I needed service for my vehicle. Upon arrival i was promptly greeted and taken care of. All the potential costs were explained to me and after a bit of paperwork i was on my way. I was updated regularly on status and made aware of additional issues found while service was conducted. Once service was completed they were able to work with me on my schedule to pick the car up at a convenient time. More

Oil change I am normally able to get an appointment for service within the time frame I need and this visit was no exception. I always get treated well when i co I am normally able to get an appointment for service within the time frame I need and this visit was no exception. I always get treated well when i come here. More

Great serves They did all they could do to help me get the price down. They did this by working with the other company store. By doing this they got the price way They did all they could do to help me get the price down. They did this by working with the other company store. By doing this they got the price way down. More

Service My appointment was for 8:30 got in on time waited for about an hour just about the same time as jiffy lube will return again My appointment was for 8:30 got in on time waited for about an hour just about the same time as jiffy lube will return again More

Oil and air filter change This service department is friendly and it is easy to make an appointment. I will continue to use Palman for service and to purchase my next car. This service department is friendly and it is easy to make an appointment. I will continue to use Palman for service and to purchase my next car. Thanks again More

Electrical problems on my vehicle Jason in Service was excellent! He was on top of everything and put me at ease while I had my vehicle in for service. What a great asset to have Jason Jason in Service was excellent! He was on top of everything and put me at ease while I had my vehicle in for service. What a great asset to have Jason on your team ! More

Fix engine light Tim Hoffman and his crew diagnosed why light came on and fixed it. Great job!. Tim kept us up-to-date on the problem and the cost to fix it. Tim Hoffman and his crew diagnosed why light came on and fixed it. Great job!. Tim kept us up-to-date on the problem and the cost to fix it. More

Great service dept I brought my 2007 Pontiac G6 at LeMays. Had great experience with them and now Palmens has kept up the great service. Wonderful service manager and s I brought my 2007 Pontiac G6 at LeMays. Had great experience with them and now Palmens has kept up the great service. Wonderful service manager and staff More