Palmen Buick GMC - Service Center

Oil Change and tire rotation Customer service was excellent about my up coming service with my Acadia and what I needed to do and saving discounts plus adding a rental car if need Customer service was excellent about my up coming service with my Acadia and what I needed to do and saving discounts plus adding a rental car if needed. More

Poor service Made appointment to drop car for brakes, shocks, hub and cooing lines. Charged $139 to tell me I needed brakes, shocks, hub and cooling lines. Replaci Made appointment to drop car for brakes, shocks, hub and cooing lines. Charged $139 to tell me I needed brakes, shocks, hub and cooling lines. Replacing the hub and brakes took 3 days. Service Manager Tim was fine but this was not your typical service. At this time I don’t expect to return for service again. More

Annoying Noise/Rattle Heard a slight noise/rattle in the back. Not real pronounced but annoying to me. Alex found the problem and repaired it. All is good now with now Heard a slight noise/rattle in the back. Not real pronounced but annoying to me. Alex found the problem and repaired it. All is good now with now more annoying noise/rattle. More

Amazing service I just recently purchased my 2009 Buick Enclave. And I started taking my car to Palmen for service. I only been here twice. The first time I just sche I just recently purchased my 2009 Buick Enclave. And I started taking my car to Palmen for service. I only been here twice. The first time I just schedule an oil change appointment and I love how the were so nice they went above and beyond to make their customer feel like the are at home while they wait for the services to be done. The wait area for me is very well put is had tv entertainment, snacks and a kids area for the customers with families. The second time I was there I was so impressed on how they came up to me and told me one of my headlights was burn. I wasn’t aware of the situation so it was good they let me know. I really like how their customer service is very friendly and they help a lot on anything the customers need. I will totally keep coming to this place for my car services and will recommend family and friends to go to this place. More

Thanks It’s always a pleasure doing business with Palmen. Four generation doing business with Palmen. I met Tim Hoffman 7 years ago when I moved back to Ken It’s always a pleasure doing business with Palmen. Four generation doing business with Palmen. I met Tim Hoffman 7 years ago when I moved back to Kenosha. The best move I ever made. He is always there for me. He remembers my name and is interested in doing the best to help me. Palmen the best of the best! More

Oil Change at 60,000 miles 6/14/19 Everyone was courteous and helpful. Took care of my needs and gave sound advice. Tim waxcablebyo gix a minor problem with the rubber molding at the Everyone was courteous and helpful. Took care of my needs and gave sound advice. Tim waxcablebyo gix a minor problem with the rubber molding at the bottom of my driver’s side door. More

Great service Tim is always friendly, attentive, responds promptly, trustworthy, and explains things in layman’s terms. The shop is clean, and it’s also nice to see Tim is always friendly, attentive, responds promptly, trustworthy, and explains things in layman’s terms. The shop is clean, and it’s also nice to see the mechanics walking up to the service desk to explain things. More

Fantastic customer service Never disappointed when I go there. I feel that they can be trusted. Kevin can be trusted. You know that you have quality work being done on your car. Never disappointed when I go there. I feel that they can be trusted. Kevin can be trusted. You know that you have quality work being done on your car. More

Good Service I received very good service when I had to go in for vehicle maintenance rep was friendly and informative I appreciate the courtesy ride to work and t I received very good service when I had to go in for vehicle maintenance rep was friendly and informative I appreciate the courtesy ride to work and the loaner vehicle during repair. More

Jason provides superior service! Jason was able to get me in for a last-minute oil change In addition to that he was able to fix the air compressor in my Dinali Jason is The onl Jason was able to get me in for a last-minute oil change In addition to that he was able to fix the air compressor in my Dinali Jason is The only reason we choose to use the service department Awesome job Jason! Big thanks!! More