Palmen Buick GMC - Service Center

Service review I called Tim to make an appointment for routine maintenance and he got me the day and time I needed. The day before my appointment my turn signal bulb I called Tim to make an appointment for routine maintenance and he got me the day and time I needed. The day before my appointment my turn signal bulb burned out and was also taken care of all in a reasonable amount of time. Car wash is also nice. Thanks Guys. More

Tim in service department is great. This is the first time my 2016 Yukon has needed warranty work. Everything seems to have been repaired as needed. Tim explained the issue and how it wa This is the first time my 2016 Yukon has needed warranty work. Everything seems to have been repaired as needed. Tim explained the issue and how it was repaired. I enjoy dealing with Tim. It’s only been a week since repair was completed, so time will tell. More

Good Job Took my truck in for routine oil change and 60,000 mile service. While performing the Safety checks a couple of maintenance problems were noted. i was Took my truck in for routine oil change and 60,000 mile service. While performing the Safety checks a couple of maintenance problems were noted. i was contact and explained the problems and approved the repairs. My maintenance visit was a little longer than planned but all deficiencies were found and corrected before my truck left the dealership. After years of having our vehicles being taken care of by Palmen I continue to be please with the level the Service Manger and mechanics go to ensure my vehicles are safe to operate and that everything that needs to be done or should be done is explained and laid out for me to make the best decisions for me. More

Dealership that watches out for you Took both our vehicles in for oil changes. While there the service mechanic checked the vehicles over as usual for safety checks. One vehicle was good Took both our vehicles in for oil changes. While there the service mechanic checked the vehicles over as usual for safety checks. One vehicle was good however, the other needed some additional work to ensure safety for the operation. Without catching these deficiencies i could be on the road today with a vehicle with a potential hazard. Even though no one likes to have problems, having a dealership that alerts you when there is a problem and then takes quick action to repair that problem once you approve it is why we continue to come back to Palmen. More

Kevin Phillips is great! About an hour for oil change. Reasonable enough. Kevin Phillips is a great service agent! Waiting in the waiting room during the oil change. Thanks! About an hour for oil change. Reasonable enough. Kevin Phillips is a great service agent! Waiting in the waiting room during the oil change. Thanks! More

Service review LOVE working with Kevin!!! The best. I trust his advice and suggestions. For Andy Palmen -I love the Palmens too and I'll always come back. LOVE working with Kevin!!! The best. I trust his advice and suggestions. For Andy Palmen -I love the Palmens too and I'll always come back. More

Enjoyable experience Kevin was able to schedule my appointment for an oil change. The Service staff is always a pleasure to deal with. Felt like I was in and out in no Kevin was able to schedule my appointment for an oil change. The Service staff is always a pleasure to deal with. Felt like I was in and out in no time. :) More

Yes experience was well appreciated I will b Yes very happy service was great Kevin my very couersty will be bringing my 2019 Buick/ Caddy for service from here out and keep my eye out for coup Yes very happy service was great Kevin my very couersty will be bringing my 2019 Buick/ Caddy for service from here out and keep my eye out for coupons More

Very pleased with the service I am alway pleased with every favor of the Palmam experience. Everyone take their time to make sure I am satisfied with the checkups. I appreciate th I am alway pleased with every favor of the Palmam experience. Everyone take their time to make sure I am satisfied with the checkups. I appreciate the time they gave to me. More

They got the job done They had to replace the piston rings due because of excessive oil consumption. I had this done in the past and now they had to do it again. If chang They had to replace the piston rings due because of excessive oil consumption. I had this done in the past and now they had to do it again. If changing the rings fixed the problem before then why did it have to be done again. More