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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,351 Reviews

2,351 Reviews of Palmen Buick GMC - Service Center

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March 14, 2019

Over the top The service reps are wonderful and help you through the entire process, and the rentals are a ride in a dream or future car which helps when you only More

by Joshm85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2019

Very professional staff to deal with The issue was on my 2018 Terrain, the issue was thoroughly investigated and resolved! I was provided a car as promised all service was timely and as p More

by Loschdg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2019

Very pleasant and accommodating The service team was very accommodating and kept me in the loop when my car was going to be completed. This was the 3rd time I had to bring the car i More

by Madbadger13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott - aka 'Mac' Macdougall
March 14, 2019

Recall and service I bring my gmc truck to palmen because they are professional and courteous and knowledgeable and always fix the problems. Jason takes the time to ex More

by stevesrsss68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy, Kevin Phillips
March 13, 2019

Always ready when I need them! The staff truly is there whenever I stop at Palmen and no matter how busy they are they always take care of me (my Buick Encore). More

by HRARICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mattner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy, Kevin Phillips
March 13, 2019

Great service I have always worked with Tim Hoffman and couldn’t be more pleased. He always takes the time to let me know what is going on and if there is anything More

by AUNTBR50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2019

EXCELLENT SERVICE I TOOK MY CAR IN FOR OIL CHANGE TO JASON HE SAID IT ALSO HAD A RECALL HE FIXED THE RECALL THAT DAY SO I WOULD NOT HAVE TO COME BACK I PICKED UP TH More

by LEEARNESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott - aka 'Mac' Macdougall
March 08, 2019

Best I could find When looking for my new vehicle it was also important to find a service department that could back up its care You would not go to any old Dr because More

by RICKVTWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy, Jodi Foote
March 04, 2019

service writer Kevin is the best service writer and makes it a easy quick in and out experienc and not pushy to complete everything that maybe wrong with your vehicl More

by 1TYLERELLESTAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Phillips, Gene Tellez
March 04, 2019

Great work! They took excellent care of me and my vehicle! I would be sure to recommend them to others without hesitation...thanks for the great service! More

by JMAC8PAWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
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