Palmen Buick GMC - Service Center

Outstanding service From mr wojciechowaki. I was stranded o Outstanding service from Mr. Wojciechowski. I was stranded out of towner And he got me in and diagnosed my car problem and repaired the item. right Outstanding service from Mr. Wojciechowski. I was stranded out of towner And he got me in and diagnosed my car problem and repaired the item. right away. Nothing but praise for palmen Buick And their employees. Thanks again Mike Reddy More

Good service Unbelievable good . On short notice he squeezed me in because of a funeral trip out of state . I got a oil change and door fixed. He also recommended Unbelievable good . On short notice he squeezed me in because of a funeral trip out of state . I got a oil change and door fixed. He also recommended work details for 100,000 miles service when I decide. No pressure. Other Cadillac dealers should send there service advisors to be trained here. What I liked the most was when it comes to discussion your services; your advisor made it as private as possible. Not out loud in front of others in waiting room; shaming them who can’t afford. More

Awesome again! As usual, my service visit was great..vehicle was done quickly and professionally. Staff was kind and helpful and made a chore pleasant. I am so glad As usual, my service visit was great..vehicle was done quickly and professionally. Staff was kind and helpful and made a chore pleasant. I am so glad to have them nearby to service my vehicle...they the best! More

Service As always the staff is very friendly and keep you updated. Went in for oil change and was out in no time. Never had a problem with service department. As always the staff is very friendly and keep you updated. Went in for oil change and was out in no time. Never had a problem with service department. More

Tim always takes good care of us! Thanks for taking good care of us! Tim always gets us in when service is necessary and the job is done in a timely manner. Thanks for taking good care of us! Tim always gets us in when service is necessary and the job is done in a timely manner. More

I had an oil change at scheduled time. Work done in professional and timely manner. This has been my experience in the years I have worked with this dealership. I will continue to go to t Work done in professional and timely manner. This has been my experience in the years I have worked with this dealership. I will continue to go to this dealership in the future. More

Great, quick service Everything went great. My oil change didn’t take long and car was washed for me as well. Jason was quick to get my car in and out while not making a Everything went great. My oil change didn’t take long and car was washed for me as well. Jason was quick to get my car in and out while not making anything feel rushed. More

Great service, some bad communication I was told to tow my truck in, but I really didn't have to. Could've saved $100. They did great otherwise. Great job! I was told to tow my truck in, but I really didn't have to. Could've saved $100. They did great otherwise. Great job! More

Informative Took our car in because motion detectors not working. Found out was a problem with censors caused by previous accident. Staff was helpful and wait tim Took our car in because motion detectors not working. Found out was a problem with censors caused by previous accident. Staff was helpful and wait time was minimal. Pleased with service and response. More

Problem not identified Had an appointment for Wednesday. Dropped off Tuesday evening. Did not even look at vehicle until Thursday afternoon. Brought in for noise coming fr Had an appointment for Wednesday. Dropped off Tuesday evening. Did not even look at vehicle until Thursday afternoon. Brought in for noise coming from passenger front when braking. Technician did not hear sound. Tony drove home, heard sound twice. Cannot identify source. Charged me for .5 hour labor even after telling my spouse no charge because could not find problem. Heard noise driving home from dealership on Friday. Still making noise and getting worse. Did not even wash the car for my $75. I replaced gas in the loaner, gas in my car for the 40+ miles it was driven was not replaced. Not the first time I have had to bring a vehicle back numerous times for the same problem. Texted Tony Friday evening to say still hearing sound and I was not satisfied. No response. More