Palmen Buick GMC - Service Center

Customer service was excellent. Courteous service rep. The time i spent there waiting was minimal to say the least.I would recommend my friends to take their vehicles there. The time i spent there waiting was minimal to say the least.I would recommend my friends to take their vehicles there. More

I have always been comfortable with any of the service techs I have spoken with. All very knowledgeable, friendly and willing to help at anytime techs I have spoken with. All very knowledgeable, friendly and willing to help at anytime More

I brought my Encore GT in for its initial first check up. Even though I did not need an appointment, Mr. Hoffman checked for recalls. There was one and it was taken care of at this time which I am appreciati Even though I did not need an appointment, Mr. Hoffman checked for recalls. There was one and it was taken care of at this time which I am appreciative of. Nice to get everything done at once! More

Great service, solved our issue. Prompt response and professional manner. Price was reasonable and they provided us a great loaner car to drive. Definitely be back professional manner. Price was reasonable and they provided us a great loaner car to drive. Definitely be back More

I have always had a great experience working with anyone of these service writers. I'm always impressed with them going above and beyond. Thank You!! of these service writers. I'm always impressed with them going above and beyond. Thank You!! More

The service center was quueen and orderly. The check-in went very smoothly. Tony did a great job explaining the oil change package I was going to get. The waiting room was comfortable and well spaced for C went very smoothly. Tony did a great job explaining the oil change package I was going to get. The waiting room was comfortable and well spaced for Covid. A good experience considering 2020. More

To be candid, my experience at Palmen exceeded my expectations although I wasn’t in the market for a new vehicle. I brought my 2018 Terrain in for an oil change ...and drove home in our new 2021 Cad expectations although I wasn’t in the market for a new vehicle. I brought my 2018 Terrain in for an oil change ...and drove home in our new 2021 Cadillac XT4! The sales staff and everyone were very pleasant, not pushy and I highly recommend. More

Tim in service is the best. Kind, professional, and explains everything. Top notch service. When Tim is at lunch, Jeff stepped right up, and helped me without me even asking. explains everything. Top notch service. When Tim is at lunch, Jeff stepped right up, and helped me without me even asking. More

Tim kept us informed during the entire process. Work was done when expected. We were provided a clean car to use during the service process done when expected. We were provided a clean car to use during the service process More

Tony and the tech worked hard to find out what was wrong with the stereo. After a few times of bringing my car in they finally found out what was wrong. with the stereo. After a few times of bringing my car in they finally found out what was wrong. More