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2,730 Reviews of Palmen Buick GMC - Service Center
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January 19, 2021
First oil change was done in a timely fashion and treated very nice from service dept Will come back again and let other friends know about the service I received Thank you very nice from service dept Will come back again and let other friends know about the service I received Thank you More
by RNASATIR
Verified CustomerEmployees Worked With
Tony Wojciechowski
January 19, 2021
As far as a dealership goes, Palmen has been very good to work with. Unfortunately, due to the new vehicle that I purchased from Palmen, being a complete piece of xxxx, I’ve had to work with them a lot. Abou work with. Unfortunately, due to the new vehicle that I purchased from Palmen, being a complete piece of xxxx, I’ve had to work with them a lot. About every 6 months my check engine light goes on which results in major repairs needed. And I don’t “beat” my car up either. Majority of miles are interstate miles. Again, this is not the service department at Palmen’s fault. They have been very friendly and work to get my vehicle repaired in a timely matter. But I will never buy a Buick again. More
by Tbartz72
January 14, 2021
Lack of communication from Jeff was the biggest issue I had. Then I was also under the impression that there was a “road hazard” warranty with the tires I purchased in December. But this replacement was had. Then I was also under the impression that there was a “road hazard” warranty with the tires I purchased in December. But this replacement was the full price of the tire. Also, was told I could be there Tuesday for the replacement. Tire was not in. I drove from Milwaukee missing a half day of work for nothing, just to have to miss another half day to come the following day. Very unsatisfied with the customer service! More
by JOHNGRULICHJR
Employees Worked With
Jeff Nagy
January 13, 2021
Always a pleasure doing business with the staff . And definitely will be coming back when I’m ready to buy my next Cadallac . Jason in service is always friendly and helpful definitely will be coming back when I’m ready to buy my next Cadallac . Jason in service is always friendly and helpful More
by MAMAROSSI13
Employees Worked With
January 13, 2021
I had a oil change Wednesday it only took 40 minutes and I was so impressed I couldn’t tell you thanks for a great and fast job I was so impressed I couldn’t tell you thanks for a great and fast job More
by Jerry
Employees Worked With
January 13, 2021
I called with my question, I was immediately transferred to the correct department, I brought in the car, and everything was taken care of. The people were courteous and my issue was resolved. to the correct department, I brought in the car, and everything was taken care of. The people were courteous and my issue was resolved. More
by Pattsaunders
Employees Worked With
Tony Wojciechowski
January 12, 2021
This is the only place I have my vehicle serviced, from an oil change, new tires to warranty work Jason is great to work with! an oil change, new tires to warranty work Jason is great to work with! More
by Mbullis
Employees Worked With
January 08, 2021
Great service! Great experience! Tony was awesome to deal with. He provided me with daily updates! I’m a completely satisfied customer! Keep up the good work Palmen GMC! with. He provided me with daily updates! I’m a completely satisfied customer! Keep up the good work Palmen GMC! More
by Pizzaboy586
Employees Worked With
Tony Wojciechowski
January 07, 2021
We trust the advice we get from Tim Hoffman in the service department. He explains the service needed and the reason behind it. He is a friendly and honest guy. service department. He explains the service needed and the reason behind it. He is a friendly and honest guy. More
by Kathy
Employees Worked With
January 05, 2021
The service department suggested that I replace the timing chains while the car was taken apart to replace the oil gasket. They explained that it was a good idea to do that as it would cost 3000.00 if timing chains while the car was taken apart to replace the oil gasket. They explained that it was a good idea to do that as it would cost 3000.00 if it was done at a later date. They didn’t pressure me to do the additional work. More
by Msnyder
