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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,730 Reviews

2,730 Reviews of Palmen Buick GMC - Service Center

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January 28, 2021

The worst service I have ever experienced. My car was worked on 3times and I was force to go to another garage to actually have it fixed. More

by Denulph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Nagy
Feb 01, 2021 -

Palmen Buick GMC responded

So sorry that you had to go elsewhere. We will be sure to address it with Jeff and the technician.

January 27, 2021

Dealing with Dan First he was excellent. Explained the issue thoroughly... Andy Palmen has a good operation and good people to work with I would definitely use them again . More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

I love going to the Kenosha Palmen Buick GMC location. Everyone there is so nice and really make you feel like a valued customer. Darrell James and Jason Garon are the reason I will continue to do busin More

by Lorna.malloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell James
January 26, 2021

Tim was awesome, kept me informed at every step as to getting my truck back in tip top shape. My vote for employee of the month!! More

by Jered P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

The service manager did a great job! I called to have a battery replaced and he was able to get it taken care of that day. I appreciate the great service. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

Service manager Dan, service writer Jason and oil change kid berto were great. Got me in and out. They deserve a cake and a party More

by Kneu67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, berto
January 22, 2021

Jeff is very personable and he made sure I knew how to work the remote start and also explained how to use key if necessary. More

by VET7380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
January 21, 2021

The sales representatives are very easy to talk to, the wait is very short, and they have a great waiting room and shuttle service! Good price too. More

by martyprostko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
January 21, 2021

Last fall I had a tire problem and the tow truck driver to Palman That is when I met Tim Hoffman. He treated me like I was a long time customer. More

by Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

easy to make appointments. really like the ability to make appointments on line. fast, courteous service. jason always willing to help me out. thank you! More

by frankos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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