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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,730 Reviews

2,730 Reviews of Palmen Buick GMC - Service Center

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February 11, 2021

Bad service and bad attitude about it never call back for resolved the problem and I didn’t get my money back anything but it just happened and th More

by Logancorona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Garon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Feb 16, 2021 -

Palmen Buick GMC responded

I am so sorry that you have not gotten a response. I will be sure to address it with Jason.

February 11, 2021

Buick has operated without problems. Regular service is part of the solution. In and out within an hour on Oil Change plus Tire Rotation Good job 👍 PE More

by phil.eckert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy, Tony Wojciechowski
February 10, 2021

Always professional great communication. Jason is my go to guy he is straight forward and honest. Could not ask for better service any where. always recommend this advisor!!! More

by Charlotte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

I was pleased with my recent visit to Palmen for service. Jason was extremely helpful in answering my questions and giving instructions in an easy to understand manner. More

by Nor.ann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2021

I will always choose Palmen over Lynch. Palmen employees are friendly, knowledgeable and courteous. Fred is well rounded and remembers customers’ names. I like that! More

by peter_p14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Callow.
February 05, 2021

In all my years of buying vehicles, Jason Garson is the best Service Manager I have ever worked with. He makes sure everything is right. These days it is hard to find any type of good service. It is a pl More

by Darlene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

The service dept was very kind and the mechanics found problem and fixed it immediately. Washed my car when finished also gave me a loaner to use while they fixed mine. More

by lsorensen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

The service at this dealership is professional and very well organized. Very clean and they use extra precautions for the safety of the customers. If you go, ask for Tim! More

by Amalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell James
February 03, 2021

Tim is amazing. I was from out of town and my car broke down on a Saturday at 3:00 PM. He got me in quickly and with a rental vehicle! More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist. Cheryl or Shirley.
February 03, 2021

Great service! Quick and polite! They deliver as promised. I would recommend the shop and bring others cars in. Shop is very clean. Courtesy car a bonus! More

by Ernie_heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy, Tony Wojciechowski
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