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2,534 Reviews of Palmen Buick GMC - Service Center
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August 02, 2020
Top-notch dealership, clean well lighted and will do Top-notch dealership, clean well lighted and will do things your way. Back in the winter I wanted to look at a car they gladly brought in as many dif Top-notch dealership, clean well lighted and will do things your way. Back in the winter I wanted to look at a car they gladly brought in as many different cars from the parking lot into a heated show room so I could examine the car. Yes I did buy one but it was also very convenient to see it inside on a cold winter day. Bought a second one during good weather, did not need the indoorShow room. Salesman answered all my questions. I thought I got a good deal economically. Yes I would return to them again. That’s the big question would you go back again? Yes I would More
by Tgiles4
Verified CustomerEmployees Worked With
Paul Huff, Nat Zunkel, Tony Wojciechowski
July 31, 2020
As always, trusted, reliable service and assistance from Tim. It’s reassuring to put your car in the hands of people who genuinely care about your situation and needs. Thank you! Tim. It’s reassuring to put your car in the hands of people who genuinely care about your situation and needs. Thank you! More
by Buick 2010
Employees Worked With
July 30, 2020
GOOD JOB Had an issue with my outside temperature sensor and it was replaced. Very happy about that. The last time I was in I was told because it was not on Had an issue with my outside temperature sensor and it was replaced. Very happy about that. The last time I was in I was told because it was not on a recall they wouldn't do it. Jason G. my tech person who took care of me was great and said no problem and had it done. Never understood the first time it was denied to me. If it wasn't working properly what difference did it make if it was on recall or not........anyway all good now thanks to Jason. Appreciate the good customer service. All good. . More
by TAR1603
Employees Worked With
July 29, 2020
The service team here is friendly and helpful. Love this dealership. I am always made to feel welcome even though my vehicle was purchased at another dealer. this dealership. I am always made to feel welcome even though my vehicle was purchased at another dealer. More
by Beth
Employees Worked With
July 28, 2020
Once again a very good experience getting an oil change. Quick and courteous. Appreciated being made aware of the discount either with coupon or dealer special. Jason Garon is a great service rep! Quick and courteous. Appreciated being made aware of the discount either with coupon or dealer special. Jason Garon is a great service rep! More
by RCROSBY
Employees Worked With
July 28, 2020
She was not very helpful when I had trouble getting someone to answer in Service. I called three different times of the day and had no choice but to leave a message. I did not get a call back and had t someone to answer in Service. I called three different times of the day and had no choice but to leave a message. I did not get a call back and had to call the next day to schedule an appointment. The Service dept voice mail options need some work. How do I know if someone is on vacation and won’t be returning my call? More
by Sweet GB
Employees Worked With
Other Employees :
Employee that answers the main line (not service dept)
July 24, 2020
Great service by advisor Tony Wojciechowski keeps me coming to whatever dealership he is at. He seems to have a good mechanical team behind him At Palmen and my cars run great after leaving the dealersh coming to whatever dealership he is at. He seems to have a good mechanical team behind him At Palmen and my cars run great after leaving the dealership. More
by joegadco
Employees Worked With
Tony Wojciechowski
July 21, 2020
Tim, my service advisor did a great job, kept me informed on progress. My problem was resolved at this time, the source of total power failure could not be identified. Hopefully it will not be reoccurring. I on progress. My problem was resolved at this time, the source of total power failure could not be identified. Hopefully it will not be reoccurring. I think the team did their best to find and fix the problem. More
by morris1941.ms
Employees Worked With
July 20, 2020
Took care of my issue asap ! Couldn’t ask for more! I use my vehicle for business and being down isn’t good. They got back on the road quickly. my vehicle for business and being down isn’t good. They got back on the road quickly. More
by Schilliard
Employees Worked With
July 20, 2020
Great Experience I had one salesman that had sold to us, very nicely ,but just past away. He would call us at home to tell us things get them,done asap, The sales man, I had one salesman that had sold to us, very nicely ,but just past away. He would call us at home to tell us things get them,done asap, The sales man, could' t answer a question to us,Gave me a call when the person to talk to was 50 feet away from his desk to answer us. . I have found another person from you please we will be talking to in 6 months or so'. You have a very nice person as SERVICE ADVISOR That I have used when i was living in Illinois and want to stick with him. He does fantastic work for every one. Jerry & Mary Ann Piotrowski More
by JPIOTRO243
Employees Worked With
Tony Wojciechowski
