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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,535 Reviews

2,535 Reviews of Palmen Buick GMC - Service Center

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August 15, 2020

Palman is the only place that I take my car to. Tim Hoffman is a top notch service tech. He always gets me in to take care of my Buick More

by AMBER-MIKE
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Did a you good job with communication. Did what they said they were going to do. I was satisfied with the service I received from Tony. More

by fricchio
Recommend Dealer
Yes
Employees Worked With
Tony Wojciechowski
August 14, 2020

There were lots of issues with the service contract Tim was great at keeping me informed along the way. The rental was great and the attention to detail was apperciated. More

by BC
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Been a loyal customer for 20 some years. The service is outstanding! Kind, courteous and professional! A pleasure to do business with! Jason is easy to talk to and always gets the job done! More

by MLEPINE1
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

I’ve been going to Palmen for years! The staff is the best!!! The work I need on my Terrain is always done right, and the car is returned like its brand new!!! Tim Hoffman is who I always contact, why, b More

by jimeez4
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2020

The Service dept is understaffed / impatient/ and not customer friendly / charged and made me pay for a tire rotation i did not ask for or want. Also unreasonable to have a appointment for a “oil change More

by MISCRABS2
Recommend Dealer
No
Employees Worked With
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Palmen Buick GMC responded

We do apologize for the wait. We were under split staffing due to the COVID pandemic. I hope that you understand and see us in the future when we are back to full shifts.

August 11, 2020

I enjoy Palmens for always making me feel like I’m among friends. They treat me with kindness and respect. They go out of their way to always make things as right as possible! Thank you Palmens and your More

by Lester Heft
Recommend Dealer
Yes
Employees Worked With
Larry Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
August 06, 2020

During this Covid season it would be really nice to have shaded seating outside. I have asthma and can’t wear a mask. Got sunburned More

by TAMMYZ1965
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Palmen Buick GMC responded

So sorry that you were not able to sit in the shade. We have since had a tent put up to better serve our customers. Thank you for the feedback.

August 04, 2020

Service is great and efficient!!! Wait times is sooner than they say. I will always being my car here to be serviced. Thanks for doing a great job! More

by Ebony
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Wojciechowski
August 03, 2020

Jason was very knowledgeable, kind and considerate. He explained everything including the cost so I could understand it. I would recommend him any day.amazing More

by RaceGrl
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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