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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,536 Reviews

2,536 Reviews of Palmen Buick GMC - Service Center

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August 21, 2020

Tim in service is a pleasure to deal with— he explains everything, knowledgeable, courteous. Gets me in as soon as possible for service when needed. More

by Bristol1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

Brought car in to find computer problem. Went to Buick tech in Detroit and they do not have an answer after 2+days. Good luck More

by Gfhhk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

I feel like I am always taking care of at the kenosha dealership Tony made sure my Canyon was taking care of the same day I called in. I also got a car to take home which I appreciated! Scott in sales More

by Bobby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott - aka 'Mac' Macdougall, Tony Wojciechowski
August 20, 2020

I brought my GMC Terrain for a oil change. And walked out with my new 2018 GMC Terrain !!! It never crossed my mind to buy a newer car !! But what pissed me off was I ended having to pay for that oil change. More

by Shirliann89@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gersch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Borissenkov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I really don’t there namew, Tony Wojciechowski
August 20, 2020

I love the service department they always fix what needs fixing and have it done in a decent time I high recommend there team in this department. More

by Truck guy
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

Excellent quick service once again- very easy - made appointment on line-friendly service - knowledgeable and helpful service people- every thing is so easy - thank you More

by Kernsjacalyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wojciechowski
August 18, 2020

The great service is why I have chosen Palmen for multiple vehicles over the years. Their service is consistently above and beyond. They take great care of us! More

by JENNIFER.RATLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy, Nat Zunkel
August 17, 2020

My only concern is the length of time it takes for an oil change. It seems very long, but perhaps that’s the norm. Otherwise everything is great! More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nagy
August 17, 2020

Tony was great. He explained everything so I could understand what and why the repairs were needed. He was easy to talk to and didn't push any repairs I wasn't comfortable making at the time. More

by LEATHERANDLACE911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wojciechowski
August 17, 2020

Good reliable service honest provides clear information.good facilities clean and comfortable waiting area .and the most important thing they provide good service.Customer-friendly More

by akoito2791
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Palmen Buick GMC responded

Thank you for the kind words. Please let us know how we can improve to earn your complete satisfaction.

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