Palmen Buick GMC - Service Center

Great customer service, great experience. I will recommend this dealership to anyone. this is my dealership. I will recommend this dealership to anyone. this is my dealership. More

Jason is great to work with. 5 stars always.You should be happy to have him 5 stars always.You should be happy to have him More

Jason was very professional and responsive of what needed to be addressed in my Hummer EV pick up to be addressed in my Hummer EV pick up More

I went in for a senior light. I do have a warranty on my car , I was charged $115. I feel I was overcharged for the service I do have a warranty on my car , I was charged $115. I feel I was overcharged for the service More

2 out of the last 5 visits they were slow completing the work even though I had made an appointment. The last visit they were unable to complete the work until the next day. work even though I had made an appointment. The last visit they were unable to complete the work until the next day. More

Great Job Jason and Tim keep up the great work you guys make setting up your car for service very easy thank you. make setting up your car for service very easy thank you. More

Great people to work with. Easy scheduling, friendly knowledgeable service staff. I will be back. Easy scheduling, friendly knowledgeable service staff. I will be back. More

Everyone was very helpful and professional. The car was serviced right away. I did not have to wait long. It was a pleasant experience. The car was serviced right away. I did not have to wait long. It was a pleasant experience. More

Always great service and honest recommendations on what is needed in the not to distant future is needed in the not to distant future More

Brought vehicle in for glow plug replacement on Duramax. Quoted 1.2 hours labor and part. Less 300$. Over a week later received call that glow plug, removal tool and easy out were broke off in my head. Esti Quoted 1.2 hours labor and part. Less 300$. Over a week later received call that glow plug, removal tool and easy out were broke off in my head. Estimate 19 hours labor to pull head and around 6000$ to repair. Service department customer service is poor. No phone calls during whole prossess Discussed with general manager and agreed on $3000 Bill came in at $9101. Ended up paying $3801 to get my truck back. Was a fight to get it at that cost. If I'm contracted to perform a service at a customers home and I damage something I do not expect them to pay for the damage. For the record I have 6 GM vehicles that will NEVER be at Palmen for service again. Words can not describe the way I feel I was taken advantage of. More