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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,526 Reviews

2,526 Reviews of Palmen Buick GMC - Service Center

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November 23, 2024

I love love Tim Hoffman! He has always taken such good care of me and my car. Always honest and thorough with explanations. Will always get me in ASAP! Very personable More

by BFRANCETIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Always done right the first time! ! No issues! Service done in a timely fashion. Hassle free More

by Hispeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Service Dept has been excellent, with Jason & Randy helping my every need. They helped advise me with my GMC drive train warranty covering an issue, after my 3yr/36,000 warranty was out. Much appreci More

by Creek10@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy in Service
November 22, 2024

Service was great and fast. Tim from the service department explained all the service my car needed. More

by MZTASHA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

My first visit went well and they did not hassle me when I showed my mail coupons. More

by RFLowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
November 20, 2024

Tim is very customer focused. He’s always working to get my SUV in for servicing as quickly as possible. Always a welcoming feel. The waiting area is very clean which is extrem More

by VIRGINIA.HEBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy at the front desk
November 20, 2024

They did a good job. Always takes extra long . But helpful and courteous keeps me informed what is going on More

by kallan1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Great and very professional and customer service was like none other a great experience helpful More

by jlrolle53404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Always a very professional job done by Tim Hoffman and crew. I appreciate there taking the time to cleanup my Caddy after work is done. I won’t consider going anywhere else. Highly recommend!!!! More

by jimeez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Great service people. Quick service and completion of job. Repaired vehicle and serviced other parts I wanted changed. More

by sherryroediger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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