Palmen Buick GMC - Service Center

1500 mile check in post buying new car. Very prompt Friendly fast nice car wash Very prompt Friendly fast nice car wash More

Service writer did not include any discounts. We talked to another service writer and he included discounts We talked to another service writer and he included discounts More

Waited an hour and a half for a oil change when I had an appointment they didn’t give a car wash either I wouldn’t come back if they would not void my warranty appointment they didn’t give a car wash either I wouldn’t come back if they would not void my warranty More

Tim is an asset to the firm. I always choose him as service writer. Good man. I always choose him as service writer. Good man. More

Service writer was great and my visit exceeded expectations . I will definitely use this dealership for follow up appointments expectations . I will definitely use this dealership for follow up appointments More

Once again an enjoyable experience with the Palmen service department. Can’t say enough about the quality of service and the polite and professional service staff. Tim is amazing to work with as he pu service department. Can’t say enough about the quality of service and the polite and professional service staff. Tim is amazing to work with as he puts customer service and satisfaction first and foremost. I’ve dealt with a number of different dealerships and Palmen is far and away the absolute best. I highly recommend them for anyone looking to buy or service a vehicle. Thanks to the Palmen Group for your dedication to customer service and loyalty. More

Great service and good people fast and reasonable prices techs are the best Tim Hoffman is great techs are the best Tim Hoffman is great More

The employees at Palmen GMC are always very nice to work with. They are courtious pleasant, and knowledgeable about the vehicles that the sell and service. The Dealership is clean and they have a nice waiti with. They are courtious pleasant, and knowledgeable about the vehicles that the sell and service. The Dealership is clean and they have a nice waiting area for their customers. They seem to treat their customers the way the would want to be treated which makes them very easy to work with. Thank You! More

Not good. Probably never coming back customer service is terrible. I was in sales/ service. For 31 years. I doubt I would have ever had any repeat custom Probably never coming back customer service is terrible. I was in sales/ service. For 31 years. I doubt I would have ever had any repeat customers. And most of my were with me for 25 plus years. I I treated them like palmen More

This was the worst experience I have ever had with customer service. The communication was terrible and I had to initiate multiple calls to even get information on my vehicle. The service guy gave me customer service. The communication was terrible and I had to initiate multiple calls to even get information on my vehicle. The service guy gave me the same excuse two days in a row and each day he said the part just arrived from another dealer. Clearing was false information. I will never give this dealership my business ever again and will encourage anyone else. More