Palmen Buick GMC

Overall very good experience very friendly and nice people to work with explained everything in detail people to work with explained everything in detail More

All work is done in a timely and professional manner. Service pricing is competitive with most. Service pricing is competitive with most. More

Friendly! Very informative. Gets necessary repairs done quickly. Great waiting lounge. Very friendly staff. Would recommend their service department. Very informative. Gets necessary repairs done quickly. Great waiting lounge. Very friendly staff. Would recommend their service department. More

I feel i was over charged. Way expensive I was going to get a new terrain until this drive chain needed to be replaced I had no warning sign or engine lights coming on. Way expensive I was going to get a new terrain until this drive chain needed to be replaced I had no warning sign or engine lights coming on. More

Had warranty work to replace water pump. Oil cooler was bad , over 1000 later and a week and a half, got my car back. Less than 2 miles down the road major oil leak. Cam seal was damaged . A Oil cooler was bad , over 1000 later and a week and a half, got my car back. Less than 2 miles down the road major oil leak. Cam seal was damaged . A total of 2 weeks with out my truck. Incredibly frustrating and dissatisfied with the service potential damage that was caused by an ase sae certified TECHNICIAN ? If I wouldn't of stopped to put air in the tire ( should’ve been checked and inflated properly,before I left the dealership )the first time I would not have discovered the oil leak until I was out on the freeway . Very disappointed with this experience and will never return to Paulmen or recommend you to anyone I know. Gene A Herrick More

My car is outdated since buick no longer makes the cascada. I needed an oil pan. The located one in Florida and needed it shipped to Wisconsin. So almost 2 weeks later with a dealer rental the $$ wer cascada. I needed an oil pan. The located one in Florida and needed it shipped to Wisconsin. So almost 2 weeks later with a dealer rental the $$ were adding up. They worked with us to solve this dilemma and all worked out perfectly. More

Like I always say, never an issue with this dealer! Always quality work and communication is fantastic! I never hesitate to bring in my vehicles here for service or repair! Great dealer!! Always quality work and communication is fantastic! I never hesitate to bring in my vehicles here for service or repair! Great dealer!! More

Jason was very responsive and thorough. He discovered an issue I didn’t know I had and we have scheduled my next appointment. Great job!! He discovered an issue I didn’t know I had and we have scheduled my next appointment. Great job!! More

Jason was very helpful. He programed my new key fab right away while I waited. He was also very helpful in diagnosing the code that came up on my vehicle. I would bring He programed my new key fab right away while I waited. He was also very helpful in diagnosing the code that came up on my vehicle. I would bring my car to him any time. Very friendly. More

Very professional and courteous Worked with me to get a fair deal Very helpful with explaining options of vehicle Highly recommend to anyone fair deal Very helpful with explaining options of vehicle Highly recommend to anyone More