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Palmen Buick GMC
Kenosha, WI
3,437 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,437 reviews
February 09, 2025
Great people to work with. Easy scheduling, friendly knowledgeable service staff. I will be back. Easy scheduling, friendly knowledgeable service staff. I will be back. More
by BORENRA
Verified CustomerEmployees Worked With
February 09, 2025
Everyone was very helpful and professional. The car was serviced right away. I did not have to wait long. It was a pleasant experience. The car was serviced right away. I did not have to wait long. It was a pleasant experience. More
by ELIZABETH10ROSE
Employees Worked With
February 09, 2025
Always great service and honest recommendations on what is needed in the not to distant future is needed in the not to distant future More
by CJCAN
Employees Worked With
February 09, 2025
Brought vehicle in for glow plug replacement on Duramax. Quoted 1.2 hours labor and part. Less 300$. Over a week later received call that glow plug, removal tool and easy out were broke off in my head. Esti Quoted 1.2 hours labor and part. Less 300$. Over a week later received call that glow plug, removal tool and easy out were broke off in my head. Estimate 19 hours labor to pull head and around 6000$ to repair. Service department customer service is poor. No phone calls during whole prossess Discussed with general manager and agreed on $3000 Bill came in at $9101. Ended up paying $3801 to get my truck back. Was a fight to get it at that cost. If I'm contracted to perform a service at a customers home and I damage something I do not expect them to pay for the damage. For the record I have 6 GM vehicles that will NEVER be at Palmen for service again. Words can not describe the way I feel I was taken advantage of. More
by shyvel427
Employees Worked With
Randy Moore
February 07, 2025
Tim is a person that I trust. He is the reason why I drive the extra distance to service my Cadillac ELR. Promote Tim, or give him a pay raise. He is the reason why I drive the extra distance to service my Cadillac ELR. Promote Tim, or give him a pay raise. More
by Jeff Kugele
Employees Worked With
February 06, 2025
This visit for an oil change and tire rotation was very difficult for some reason difficult for some reason More
by PAULAHARRELL2981
February 04, 2025
Our experience was very nice, no pressure, all of our questions were answered, and we ended up getting exactly what we wanted. questions were answered, and we ended up getting exactly what we wanted. More
by JIMTROTTIER
February 02, 2025
I had a very straight forward and pleasant experience working with Palmen GMC. My salesperson was very good. working with Palmen GMC. My salesperson was very good. More
by DIEK6
Employees Worked With
January 31, 2025
I went from owning a Ram and dealing with the Palmen service department down the road was always terrible. I am always happy with the service and communication from the GMC dealership. service department down the road was always terrible. I am always happy with the service and communication from the GMC dealership. More
by Mike
Employees Worked With
