Palmen Buick GMC

Like a family Easiest purchase to date. The entire team really makes you feel like one of their own, from the receptionist to the service team! Will absolutely be b Easiest purchase to date. The entire team really makes you feel like one of their own, from the receptionist to the service team! Will absolutely be back for future purchases. More

Friendly, helpful, knowledgeable Kenny went above and beyond to help his sales person get us in the perfect car. The whole process was organized and prompt. The dealership was busy bu Kenny went above and beyond to help his sales person get us in the perfect car. The whole process was organized and prompt. The dealership was busy but they still made us feel like the only buyers in the building. I will keep coming back and recommend anyone interested in purchasing a vehicle to Palmen. More

excellent service and very professional salesman I bought a car about 2years ago from Scott Moore and when I needed a new car he was the first one I called because of his courteous and professional s I bought a car about 2years ago from Scott Moore and when I needed a new car he was the first one I called because of his courteous and professional service I would definitely recommend your dealership because of Mr Moore More

Jeep Summit Through many hours of research and auto hunting, I came across Palmen in Racine. Although there are a few Jeep dealers nearby, they listed their vehic Through many hours of research and auto hunting, I came across Palmen in Racine. Although there are a few Jeep dealers nearby, they listed their vehicles at the MSRP price, where as Palmen listed the MSRP price and a great discounted price (which I was still able to haggle down a bit). Tom Berlin, my salesperson was great throughout the process, with a very friendly attitude. I would not hesitate to buy another car from Palmen. More

EXTREMELY DISAPPOINTED The service dept has absolutely no "customer first" service ethic. They take phone calls while talking to a person in front of them. Extremely RUDE. The service dept has absolutely no "customer first" service ethic. They take phone calls while talking to a person in front of them. Extremely RUDE. The salesperson was initially good to deal with until we found out from another dealer that the vehicle we bought 4 months earlier had a branded title and that is why we could not get a better trade in on it. That was never told to us or I wouldn't have purchased the vehicle. This dealership is fraudulant. The falsify their DOT inspections. More

Would recommend It was a pleasure working w.Roberto. He was honest w.me from the start and it seemed he had my best interest at heart. It was a pleasure working w.Roberto. He was honest w.me from the start and it seemed he had my best interest at heart. More

Painless Roberto was a pleasure to work with. My wife and I enjoyed his patience and honosty. It is so nice to see that customer service isnt just talked about Roberto was a pleasure to work with. My wife and I enjoyed his patience and honosty. It is so nice to see that customer service isnt just talked about, Roberto genuinely cares! We will be back when we are looking for another car. More

Excellent Service I had a great salesman he worked hard to get me the price I wanted. He treated the whole family with respect overall great dealer would recommend to a I had a great salesman he worked hard to get me the price I wanted. He treated the whole family with respect overall great dealer would recommend to anyone looking for new or used vehicles. More

Azealea Seward Roberto Sandoval was awesome, he is a motivated Salesman with integrity and persistent he will get the job done. Great job Roberto and will be going f Roberto Sandoval was awesome, he is a motivated Salesman with integrity and persistent he will get the job done. Great job Roberto and will be going fishing soon, God bless you. More

Palmen is aweful Called here about a used car. They informed me it was there and that if we set a "VIP appointment"(their terms) they would have it washed and ready Called here about a used car. They informed me it was there and that if we set a "VIP appointment"(their terms) they would have it washed and ready for us to see. They were a little over an hour away from our home. We made an appointment and set off to see the car. On our way there we received a follow up to confirm our appointment. When we arrived we went to the reception desk to check in. They didn't have any information on who we were, what car to see etc. Obviously a appointment doesn't mean anything to them. A random salesman was dispatched to help us - he had no idea what car we had came to see. After informing him what car we wanted to see and showing him an email - he set off to find the keys. 10min later he returned and said the vehicle was not there - that it was sold. We asked if he was sure as we just talked to someone, set up an appt. and drove over an hour to see it. He told us -" what do you want me do - we sell cars all the time". I said it would have been nice to know that before we wasted two hours on a wild goose chase. He never offered an apology, to show us something else, to speak to a manager...nothing. We left and will go out of our way to tell everyone not to give them any business. Further we have received several follow up emails from different people in the company asking about our experience, etc etc. I sent each a reply as to what happened and not a single one even took the time to respond. More