Palmen Buick GMC

Service Great overall staff there, and the prices is phenomenal I live far away from the dealership it's worth the travel I swear it is... Great overall staff there, and the prices is phenomenal I live far away from the dealership it's worth the travel I swear it is... More

Quality service I truly appreciate the price match. It’s good to know I can get Cadillac service and still receive the best price available. Thank you! I truly appreciate the price match. It’s good to know I can get Cadillac service and still receive the best price available. Thank you! More

New car purchase As far as buying the car the experience was fine. In order to schedule an oil change I called four different times and never got to speak with anyone As far as buying the car the experience was fine. In order to schedule an oil change I called four different times and never got to speak with anyone. My husband finally went there and he set up an oil change. It was very kind of them not to charge for it I don’t know if this is normal or not but much appreciated. L More

Brakes fixed Brakes making a racket, Palmen Service to the rescue. No fuss , no muss. I was kept appraised of the progress, and able to get the vehicle back no pro Brakes making a racket, Palmen Service to the rescue. No fuss , no muss. I was kept appraised of the progress, and able to get the vehicle back no problem. More

Great service Jason Garon he is great on customer service every time I have a problem with my trucks he get them fix he doesn’t play games on his job great guy and Jason Garon he is great on customer service every time I have a problem with my trucks he get them fix he doesn’t play games on his job great guy and honest👍 More

Thorough Great Friendly service people, very thorough. In all ways this dealership has Caring friendly staff. My wife and I had bought a new 2020 G.M.C. Terrain. Sa Friendly service people, very thorough. In all ways this dealership has Caring friendly staff. My wife and I had bought a new 2020 G.M.C. Terrain. Salesman Nat Zunkel Explained things that you might not understand very well. Clean dealership and nice atmosphere More

Great place Pleasant and professional honest and willing to go the extra mile. I followed Ken and Tony from their previous dealership and I am so glad I did! Pleasant and professional honest and willing to go the extra mile. I followed Ken and Tony from their previous dealership and I am so glad I did! More

tire repair It would have been nice if the dealership would have put my cargo back together. They put the spare back but didn’t secure the cargo area back. The It would have been nice if the dealership would have put my cargo back together. They put the spare back but didn’t secure the cargo area back. The tools used to take off/put on the tires was just left rolling around the cargo area. More

GREAT SERVICE PEPOLE DAN JASON AND OTHERS ON TIME WORK PERFORMED AS PERSONALS AND NO PRESSURE. PRICE WAS AS QUOTED TIME TO REPAIR WAS AS STATED SERVICE PROVIDED AS STATED AFTER PARTS HAD ON TIME WORK PERFORMED AS PERSONALS AND NO PRESSURE. PRICE WAS AS QUOTED TIME TO REPAIR WAS AS STATED SERVICE PROVIDED AS STATED AFTER PARTS HAD TO BE ORDERED. More

Loose oil filter Noticed a significant oil leak underneath my new Buick, took the vehicle in, was told in the Service Drive I needed an oil change (which I was plannin Noticed a significant oil leak underneath my new Buick, took the vehicle in, was told in the Service Drive I needed an oil change (which I was planning on scheduling over Christmas break), so I agreed with the understanding the oil leak was more important, obviously. Was called later in the day and told it was a loose oil filter, and that the oil was changed and the area cleaned. Upon picking up my car the verbiage stated that the oil leak was “residual oil from previous oil change”. So long story short, the first new car I have purchased did not have the oil filter tightened on its first oil change. More