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Palmen Buick GMC
Kenosha, WI
3,548 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,548 reviews
January 21, 2021
I had a great experience purchasing my GMC Acadia Denali. Lyneir, my salesman was great, and was assisted by Darrell, who went above ad beyond to help. Zack in the finance department made my needs happen, Lyneir, my salesman was great, and was assisted by Darrell, who went above ad beyond to help. Zack in the finance department made my needs happen, and service department was friendly. I am highly satisfied with my purchase. More
by ANGELAKM88
Verified CustomerEmployees Worked With
Zack Ebner, Lyneir Cole, Tony Wojciechowski, Darrell James
January 20, 2021
easy to make appointments. really like the ability to make appointments on line. fast, courteous service. jason always willing to help me out. thank you! make appointments on line. fast, courteous service. jason always willing to help me out. thank you! More
by frankos1
Employees Worked With
January 19, 2021
As far as a dealership goes, Palmen has been very good to work with. Unfortunately, due to the new vehicle that I purchased from Palmen, being a complete piece of xxxx, I’ve had to work with them a lot. Abou work with. Unfortunately, due to the new vehicle that I purchased from Palmen, being a complete piece of xxxx, I’ve had to work with them a lot. About every 6 months my check engine light goes on which results in major repairs needed. And I don’t “beat” my car up either. Majority of miles are interstate miles. Again, this is not the service department at Palmen’s fault. They have been very friendly and work to get my vehicle repaired in a timely matter. But I will never buy a Buick again. More
by Tbartz72
January 19, 2021
First oil change was done in a timely fashion and treated very nice from service dept Will come back again and let other friends know about the service I received Thank you very nice from service dept Will come back again and let other friends know about the service I received Thank you More
by RNASATIR
Employees Worked With
Tony Wojciechowski
January 15, 2021
I am very disappointed with my experience. Many employees made a lot of mistakes, things were forgotten, wrong accessories on the car, and a basic inability to answer common questions. I would not recommend made a lot of mistakes, things were forgotten, wrong accessories on the car, and a basic inability to answer common questions. I would not recommend nor will I return. More
by Lions1972
January 14, 2021
Lack of communication from Jeff was the biggest issue I had. Then I was also under the impression that there was a “road hazard” warranty with the tires I purchased in December. But this replacement was had. Then I was also under the impression that there was a “road hazard” warranty with the tires I purchased in December. But this replacement was the full price of the tire. Also, was told I could be there Tuesday for the replacement. Tire was not in. I drove from Milwaukee missing a half day of work for nothing, just to have to miss another half day to come the following day. Very unsatisfied with the customer service! More
by JOHNGRULICHJR
Employees Worked With
Jeff Nagy
January 14, 2021
Easiest purchase of a vehicle ever! Will definitely do business with them again! They even found a better rate than we were expecting. I would highly recommend. business with them again! They even found a better rate than we were expecting. I would highly recommend. More
by DEBL0
Employees Worked With
January 13, 2021
I called with my question, I was immediately transferred to the correct department, I brought in the car, and everything was taken care of. The people were courteous and my issue was resolved. to the correct department, I brought in the car, and everything was taken care of. The people were courteous and my issue was resolved. More
by Pattsaunders
Employees Worked With
Tony Wojciechowski
January 13, 2021
Always a pleasure doing business with the staff . And definitely will be coming back when I’m ready to buy my next Cadallac . Jason in service is always friendly and helpful definitely will be coming back when I’m ready to buy my next Cadallac . Jason in service is always friendly and helpful More
by MAMAROSSI13
Employees Worked With
January 13, 2021
I had a oil change Wednesday it only took 40 minutes and I was so impressed I couldn’t tell you thanks for a great and fast job I was so impressed I couldn’t tell you thanks for a great and fast job More
by Jerry
Employees Worked With
