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Palmen Buick GMC
Kenosha, WI
3,551 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,551 reviews
June 15, 2021
Friendly. Helpful, fast and efficient .. my tire went flat within minutes of running over a screw from the highway construction I pulled in right away and they helped me immediately !! flat within minutes of running over a screw from the highway construction I pulled in right away and they helped me immediately !! More
by benedict_kimberly
Verified Customer
June 12, 2021
Great staff a Palmen Buick GMC. Jeff is the star as he always goes above and beyond his duties for a worry and hassle free experience. He is very polite and personable. always goes above and beyond his duties for a worry and hassle free experience. He is very polite and personable. More
by PREM
Employees Worked With
Jeff Nagy
June 10, 2021
Very professional. Work was completed promptly and I was on my way. I needed an oil change as I was going on a trip and had to schedule at the last minute. on my way. I needed an oil change as I was going on a trip and had to schedule at the last minute. More
by DELONGDWIGHT
Employees Worked With
June 10, 2021
Everything went good Customer Service it was great attention to detail was awesome they were very patient and understanding and work with me during the whole process never gave up On completing a task attention to detail was awesome they were very patient and understanding and work with me during the whole process never gave up On completing a task Or helping me get a vehicle that I wanna More
by PZNOPS1
Employees Worked With
Alfonso Gomez, Darrell James
June 10, 2021
Always impressed with Palmen service department. They are professional, knowledable, pleasant to work with and keep you informed every step of the way. Online appointment is easy and straightforward. They go professional, knowledable, pleasant to work with and keep you informed every step of the way. Online appointment is easy and straightforward. They go above and beyond. More
by Kmky50
Employees Worked With
Jeff Nagy
June 08, 2021
More expensive than I had hoped, but service exemplary. I scheduled over the weekend for Tuesday and they still got me in and completed Monday. Early! I scheduled over the weekend for Tuesday and they still got me in and completed Monday. Early! More
by Cy91clone
Employees Worked With
June 08, 2021
Jason is absolutely the best in his service and professionalism and his ability to juggle being Very, very busy!! I always feel confident when I am there! professionalism and his ability to juggle being Very, very busy!! I always feel confident when I am there! More
by Juliesuniquesalon
Employees Worked With
June 08, 2021
I had a recall that the service advisor claims he couldn't find, until I gave him the GM TSB #. Then had to wait for 2.5 hours while they verified the fault. These taillights are a common issue and t couldn't find, until I gave him the GM TSB #. Then had to wait for 2.5 hours while they verified the fault. These taillights are a common issue and they have several on the shelf, but wanted to make me wait. I know this is because my repair wouldn't generate any money. The service advisor then entered my last name and phone number incorrect in hopes I wouldn't follow up on the recall. If I wasn't an ASE Master Certified Technician myself, this could've been alot worse. The tech who installed the taillight didn't properly place the water seal.... probably in hopes I would get water intrusion, or he was just that lazy. I have had similar experience with the Sales Manager as well. Unprofessional and always looking to swindle someone of their time and money. More
by Simple Taillight
Employees Worked With
Ben, Dan Cholly
June 05, 2021
Great communication! Nice from beginning to end of deal. Mike K (not listed), Alfonso, Jodi and Dan Cholly were easy to work with! Look forward to working with the in the future. Would definitely recommend Mike K (not listed), Alfonso, Jodi and Dan Cholly were easy to work with! Look forward to working with the in the future. Would definitely recommend the dealership More
by Sunset222
Employees Worked With
Jodi Foote, Dan Cholly, Alfonso Gomez
June 04, 2021
This dealership took care of my car issues, no matter how many times I had to return! I appreciate this Dealership/Sevice Dept helping me and dealing with the issues right away and keeping me informed and kn many times I had to return! I appreciate this Dealership/Sevice Dept helping me and dealing with the issues right away and keeping me informed and knowledgeable about the Services that were being performed! I would highly recommend Palmen Buick!🙂 More
by Fredonia8
Employees Worked With
Jeff Nagy, Darrell James
