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Palm Springs Subaru

Cathedral City, CA

4.8
100 Reviews
Buying a new car isn't something you can really do without some thought. It's a long-term commitment. So, it's important that you don't get just any car, but one that you really click with. The staff of Palm Springs Subaru will take the time to get to know what you need and want out of your vehicle whether it's a new Subaru or a used car, and work to ensure that's exactly what you have when you leave. Palm Springs Subaru boasts a state-of-the-art auto repair shop. Our highly skilled team of technicians perform routine maintenance and other auto service in Cathedral City,. The services consist of auto-glass repair, major repairs and routine maintenance. We also offer detailing and appearance services. For those who prefer to work on their own Subaru, we have a variety of genuine Subaru parts (i.e., oil filters, batteries, windshield wipers). To learn more about Palm Springs Subaru, our impressive lineup of new Forester, Outback, Legacy, Impreza, XV Crosstrek, BRZ, WRX and used models, contact us today. We're conveniently located at 67925 E Palm Canyon Drive in the Cathedral City Auto Center.
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67-925 E Palm Canyon Dr

Cathedral City, CA

92234

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Showing 100 reviews

February 06, 2024

They are the best dealership, with a great service department. I always recommend this dealership to my friends. More

by dak1845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Always happy and ready to help. The team there is excellent, they really care about their customers. More

by Maile klein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

Sarah sets the standard by which all individuals in a service industry should be measured. Service is about expectation management which means keeping the customer informed in an accurate and timely way. More

by stevegoodfriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

Very professional, and curtious staff. Excellent sales person, Csaba Nagy. Never any pressure and very friendly. More

by pamelainla5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Csaba Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

John Jackson's service is exceptional. He connects very well with potential purchasers. No pressure. More

by markcodell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stegall
March 18, 2023

Excellent, professional ; no further words are necessary and are a nuisance to type and superfluous as well. More

by steve.stepinac
Recommend Dealer
Yes
Employees Worked With
Juan Medero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Palm Springs Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2023

Juan Diaz was awesome. He explained everything that my needed very thoroughly. His explanation was not just, you need this. He explained what was needed and why it was More

by grege.scotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Palm Springs Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Palm Springs Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2023

Professional, customer-friendly; other attempts to string out words would be gratuitous and unnecessarily repetitive. More

by steve.stepinac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Medero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Palm Springs Subaru responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 17, 2022

My experience with Palm Springs Subaru was nothing short of pleasant. I wasn't in the market for cars, until my Nissan was no longer functional. My father has been a loyal customer of Subaru for over 10 yea More

by ER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Csaba Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

They can do the basics but when it comes to a problem I only get the poor excuse and they blame the problem on something other than the car and it’s technology.. I am very disappointed and will not buy ano More

by cobra073
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown but there were three
Sep 06, 2022 -

Palm Springs Subaru responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (760) 318-4700 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

Sep 08, 2022 -

cobra073 responded

Service team response to car issues are as rivals something like “the dog ate my homework “