Palm Springs Nissan
Cathedral City, CA
Filter Reviews by Keyword
By Type
566 Reviews of Palm Springs Nissan
The Best Staff and Dealership ever! When ever I came in for service I was always greeted with a smile and the staff always remembered my name. I never had to wait a long time for a maint When ever I came in for service I was always greeted with a smile and the staff always remembered my name. I never had to wait a long time for a maintenance check up. If I came in for a problem with my car and it would take a while to be fixed, Edgar would come in and update me as often as needed. When it comes to going over the paperwork Edgar always goes through it with me completely and if I don't understand something he always explains it to me so I can understand better. All of the service staff are wonderful, friendly and very helpful. I totally recommend everyone to get there service done at Palm Springs Nissan. More
Excellent Experience After multiple issues at another Nissan dealer here in the area, I switched to PS Nissan. The staff were very understanding of my situation and have After multiple issues at another Nissan dealer here in the area, I switched to PS Nissan. The staff were very understanding of my situation and have followed through on all issues. They have kept me informed of progress with regular updates. While we thought the problem was fixed,it continues to puzzle them. So they have kept my Murano until they can ensure it is safe and reliable. Meanwhile, they have provided me with a rental. More
Friendly, accommodating staff I always appreciate the staff who are there to make sure we are well taken care of. And my car is always taken care of - from oil changes to recalls. I always appreciate the staff who are there to make sure we are well taken care of. And my car is always taken care of - from oil changes to recalls. More
Friendly , helpful, funny, thoughtful staff All the employees did not hesitate to answer any questions that we had in a knowledgeable way. It ended up taking longer then expected because we coul All the employees did not hesitate to answer any questions that we had in a knowledgeable way. It ended up taking longer then expected because we couldn't decide on the car however they never made us feel rushed or hurried. They have great team work and it shows!! Would definitely recommend for all buyers, that are looking for a friendly, knowledgeable, and very helpful staff!! More
Service on my TITAN Edgar ROMERO and Pauly service manager , they have been servicing my Titan truck since I have been down here. They offer the best service.... Edgar t Edgar ROMERO and Pauly service manager , they have been servicing my Titan truck since I have been down here. They offer the best service.... Edgar takes the time to listen, Pauly is the best thing that has happened to the the service Dept.... I would enjoy to work for a great place like Palm Springs Nissan.... More
Lousy experience I've bought two trucks from this dealership. The part I needed was a little over $100. They said it wasn't covered under warranty because the part had I've bought two trucks from this dealership. The part I needed was a little over $100. They said it wasn't covered under warranty because the part had been tampered with. We went round and round for over an hour with me explaining it had not and that the truck was special ordered and driven in from another state., what happened between there and here I have no control over. It finally came down to me asking "are you willing to lose a repeat customer over a $100 part"? They still argued it. By and large this is a great dealership but seriously, this issue should not have been an issue at all. It wasted two hours of my time for a part that takes 10 minutes to replace. I finally got my part at no charge. More
The best service department! PS Nissan is amazing. I always have an awesome experience! The best service department I have ever dealt with! I would recommend this dealership 100 PS Nissan is amazing. I always have an awesome experience! The best service department I have ever dealt with! I would recommend this dealership 100 percent! More
Excellent customer service I was thrilled to receive a customer appreciation reward of a complimentary oil change. After I called to book the appointment, I received a follow up I was thrilled to receive a customer appreciation reward of a complimentary oil change. After I called to book the appointment, I received a follow up email with the date and time. I was thankful also for a reminder email, the day before my appointment . The service manager greeted me as I waited to speak with Justin, my service rep. Justin P. is always on point, friendly and efficient. This is the second Altima SL that I've purchased. I also referred my sister to this dealership, where she also bought an Altima, after hearing me rave about the reliability of this car. I drove my 2005 Altima for 7 years without any problems and that led me to buy another! Palm Springs Nissan is terrific and aims to please with great customer service. I have all my maintenance done at this dealership! More
service department Always excellent, timely service. Employees are very knowledgeable and helpful. Work is always done well, never had any problems. Have recommended Pa Always excellent, timely service. Employees are very knowledgeable and helpful. Work is always done well, never had any problems. Have recommended Palm Springs Nissan to many friends. More
Palm Springs Nissan is the best My second Altima in 2 yrs. Cameron was my first salesman in 2013 and Roman in 2015! Richelle is the best at financing...be gotten 2 sweet cars and 2 s My second Altima in 2 yrs. Cameron was my first salesman in 2013 and Roman in 2015! Richelle is the best at financing...be gotten 2 sweet cars and 2 sweeter deals! Thanks guys love you Aloha Rick More