Palm Springs Nissan

Best dealership ever!! Those folks can really make car purchase experience not painful! I promise. They genuinely worked with me to get the best possible deal!! I got mor Those folks can really make car purchase experience not painful! I promise. They genuinely worked with me to get the best possible deal!! I got more for my old car than expected. They personally talked to a banker to bump my credit to a better tier. In the end, I got few features at no cost, because they realized that it would be same monthly payment for me. Wow!! More

Lost a customer When you are already a nissan customer and decide to go back and purchase ANOTHER Nissan make car, i would have expected to be treated differently. When you are already a nissan customer and decide to go back and purchase ANOTHER Nissan make car, i would have expected to be treated differently. In this case i wasnt. I dont want to go into details but long story short. I had been researching for a new car for about 3 months before i made my decision to come into the dealer. I had made my calculations, searched true car price and calculated what i was and wasnt willing to pay for a car. Before i went in i called to make sure they honored a true car price which they said yes. NOT true! They tried selling me a 2016 altima v6 car at a very high monthly payment of like 487 which ended up being aeound 40k AND that was trading in my car that was worth 9,500 and i only owed 5k on it so the difference would be towards the new car. Also my credit was in the low 700 so i knew for a fact i could get a better deal elsewhere. I disagreed on their prices and left. They didnt bother doing anything else. Next day i went to Honda dealer, came out with a 2017 Accord EX-L V6 fully loaded for 28k at $393 monthly payment at a 1.5 interest rate. The entire negotiating process took about 15 minutes. They were upfront with their prices and made sure i was a happy customer. I was disappointed in Palm springs Nissan more than anything simply because i was already a nissan customer and i expected more from them. They simply lost a customer. My salesperson Pablo Villegas was wonderful, very sweet. He pulled out the 2 cars i was interested in and let me take it for a spin. I know he tried his best but i guess the last word comes from management. Too bad, anyway, im happy everything worked out in my favor. I got a new car at a better deal elsewhere. More

Best Experience in a service dept. I was extremely impressed with the above expectations service that Paulie provided. I knew he was busy but he kept me informed about my vehicle as if I was extremely impressed with the above expectations service that Paulie provided. I knew he was busy but he kept me informed about my vehicle as if we were in the hospital and my car was a loved one in the ER. I am so glad that Richelle had talked me into the wrap as my bill was very reasonable because almost everything was covered. I will most definitely be recommending Palm Springs Nissan. The thing that may have impressed me even more is that the GM, I believe his name is Majed walked through the waiting room and kept asking me if I needed anything. The room was busy and sales people were sellling but somehow the entire staff made everyone feel like they were the only one there. So impressed. 5 stars!!!! More

Best Experience Ever! I cant say enough about the friendly staff at PS Nissan! Everyone was so welcoming from the moment I walked in. Richelle and Javi made my experience v I cant say enough about the friendly staff at PS Nissan! Everyone was so welcoming from the moment I walked in. Richelle and Javi made my experience very pleasant. Awesome deals! Anyone who needs a vehicle needs to go to PS Nissan for the best deals in town! More

Great experience with Rachell While this review is long overdue, I'm hoping that it's better late than never. I want to emphasize that my experience was because of the great sale While this review is long overdue, I'm hoping that it's better late than never. I want to emphasize that my experience was because of the great sales person, Rachell, who helped me throughout the process of finding the perfect car for my mom. The follow-through and service stood out after we casually stopped by the dealership; several weeks after stopping by Rachell had kept in contact and hunted down the perfect car for my mom. She sent me pictures right away, negotiated price on my behalf, and coordinated the purchase while I was out of town. She was extremely kind and patient with my mom, which was important to me. Overall, this was the best experience I've had when purchasing a car. More

Great customer service I just got my second new car and would highly recommend Palm Springs Nissan to anyone looking for a new vehicle. Everyone there is professional and f I just got my second new car and would highly recommend Palm Springs Nissan to anyone looking for a new vehicle. Everyone there is professional and friendly. Thanks, Seth, Now and Evan! More